Shoe Dept. Encore is a family-friendly footwear store offering a wide selection of brand-name shoes, handbags, and accessories at affordable prices for women, men, and kids. With over 1000 locations, the store features popular brands like HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, adidas, New Balance, and Converse, with some locations offering extended sizes and wide widths. Customers appreciate the vast selection and great deals available.
Many reviews highlight the excellent customer service provided by the staff. Shoppers have praised employees for being respectful, kind, and knowledgeable, with particular mentions of staff members who provide outstanding assistance. Customers have expressed satisfaction with how quickly issues are resolved and the helpfulness in finding sizes and managing online orders. The environment is described as welcoming, with plenty of room to shop and TV entertainment areas for kids. Overall, Shoe Dept. Encore is known for its great selection, fantastic service, and commitment to helping customers find the perfect fit.
Great selection, plenty of sales ,no help from employees, seemed distracted at the register, not very friendly.
July 2026
Savanna was a very respectful employee. Super nice and helped finding exactly what we wanted.
July 2026
Went there and we purchased about 10 pairs of shoes. Savannah was very friendly, kind and generous. When we left, we didn’t just leave with shoes, we left with a smile on our face because of her.
