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“Had some awesome sales going on when we visited, got the whole family a ton of new clothes and shoes for 50 to 70% off. The best Vans outlet I've been to in a long time. They actually have outlet prices like the good old days. Can't wait to go back!”
“The staff is very knowledgeable and always willing to help. It’s always very clean inside and has just what I’m looking for. Highly recommend.”
“It’s Always a good experience when I order from Lori. Not only am I always pleased with what I get, but the delivery time is amazing!!!
Great things come from this Lil Home town Boutique with Great quality and pricing.
Ya can’t go wrong shopping here!”
“They have amazing merch from anime, bands, artists, cartoons they pretty much got ya only down side they are a little on the expensive side unless you catch a.sale”
“Stopped in at 7:30 pm the other night, and just knew it was going to aggervate the ladies in there it being so close to closing time, how ever it did not make a difference at all. They were very pleasant and a joy to talk to. We were worried the clothing might not fit, and questioned if we could return them at home, gave us a quick rundown on the return policy and did it with a big smile. Most places today do not have customer service skills, these ladies have them! Wish more folks were as pleasant to work with. THANK YOU LADIES YOU ARE AWESOME!”
“I love coming to Tennessee to visit my mom and always have to stop here to grab a new outfit or two. The staff are always so friendly and very helpful. The clothes are modest and there is such a wide variety of items to choose from. I definitely give Zadie B’s in Tennessee five stars!!!”
“We had an incredible experience at the Merrell store in Sevierville, TN, thanks to the Store Manager, Taylor.
I brought my parents in to get fitted for shoes. They are both hard of hearing and communicate primarily through sign language. Taylor treated them with such patience, kindness, and respect from the moment we walked in. He took the time to make sure they were comfortable, understood their needs, and through on the spot learning, found the right shoes for each of them.
What stood out most was how attentive and genuine he was. He didn't rush the interaction and went above and beyond to connect with them, even making them laugh and smile throughout the process. Seeing my parents treated with such care and dignity meant more to me than I can put into words.
The experience was so touching that it brought me to tears. I am deeply grateful for Taylor's help, compassion, and exceptional customer service. He is a true asset to the Merrell team, and I hope he receives the recognition he deserves.
Thank you, Taylor, for making such a meaningful difference for my family.”
“My favorite place in the whole world to shop.I buy most of my birthday and Christmas presents there. Everyone always loves their gifts. Very unique and good quality sparkly things, smell good things.”
“Some staff is great… friendly, participating in people’s clothing choices, and some are not engaged or even smiling. The clothes were great. A bit short staffed; that is normal right now though, isn’t it?”
“If you love Alfred Dunner clothing, you will love this store. They had a great selection and a good selection of sizes and styles. They also had a very good sale going on when I was there. The staff was very friendly. Parking in Tanger Outlets is good even when it's busy. lots of people coming and going. Definitely will go back next time we are in the area.”
“I've never been an Ann Taylor shopper, but since I was recently with two friends who are, I decided to check it out. While not everything was my style, I did find a few cute items! I absolutely fell in love with The Wide Leg trousers. They didn’t have my size in another color in-store, but a very friendly and helpful employee named Shasta went above and beyond to help me locate and order them from another store to be shipped to me. Score! She also assisted us with new sizes, colors, and styles throughout our many trips to and from the fitting rooms. It was a very pleasant shopping experience!”
“I stopped by the Old Navy outlet in Sevierville and it was pretty much what I expected, in a good way. The store feels like a typical Old Navy, but just bigger and more packed with merchandise. There was a lot to look through, and it covered everything—kids, men, and women. If you like having lots of options, this place delivers.
The layout was easy enough to follow, but you do have to spend some time digging if you want to find the best deals. The clearance sections had some hidden gems, especially if you are patient and willing to look through the racks. It was not all perfectly organized, but that is kind of part of the outlet experience.
There were signs everywhere for 30% and 50% off, which made it feel like you could get a good deal, though I am not sure if those discounts are always there or just part of a promotion. Either way, it added to the appeal.
Overall, nothing surprising, but solid. If you already like Old Navy, you will probably like this store too. Just plan to spend a little extra time browsing to find the best stuff.”
“The lady working there was helpful .. I understand why they don't but just wish they could keep a few larger than size H in the store... they'll measure you and you have to order them online.. what if you need one right away?”
“I was looking for a pair of Ariat chelsea boots, and this place delivered. People have different feet and no pair of boots are the same. After searching Elliot's, Boot Barn, Cavender's, and Stage's West, I finally found the right boot. They didn't have the right size I needed on the shelf, but Monty was able find my size and they were a great fit! Thank you!”
“Bobby was absolutely wonderful, came in for a return and she made sure I had the exact fit and right fit for me. Again, thank you for the wonderful customer service.”
“Love love loved Hamricks. Got 2 Bali bras to fit me for $40 total. I just paid $37 for 1 on Amazon. Got 2 pair of kids skechers for $60. All Christmas decor 90% off. Will be back for sure. This store is amazing.”
9:30AM - 9:30PM
617 Parkway, Sevierville
Womens Clothing
“Visited jewelry dept today. Holly and Brandy absolutely the most helpful kind ladies.They were knowledgeable about product and more than willing to help. Looking forward to seeing them again on my next visit”
“I had an amazing experience with Ryleigh (good enough to ask her how to spell her name!) she helped me and my boyfriend find a comfy jacket and was so sweet and welcoming! You definitely lucked out on her as an employee ❤️”
“Great assortment of Men's dress and Casual pants. Also has womens apparel, and small selection of childrens clothes. Prices are very reasonable. A must stop when in the area.”
“June 6, 2026 • 3:45 PM
Lexus at the Levi’s Factory Outlet in Pigeon Forge delivered outstanding customer service. She immediately opened a register when she noticed a wait, helped me maximize promotions, and made the checkout process quick and easy. Friendly, professional, and went above and beyond. Thank you, Lexus!”
“I missed the old store on Teaster Lane. I was pretty upset when it ended up closing because it was so easy to get to and get out of compared to Tanger, but the manager that ran the teaster store is now running this one and I’m pretty glad for that, because she recognised me and that was pretty cool, my Daughter extremely loves Rue 21 so do I their style of clothes is kind of a mix of the 80s and 90s, which is a time I grew up so it kind of makes pretty cool place to buy outfits. Just wish they would go back to shipping because not every store carries exactly what you’re looking for. And I mean, Rue 21, the company not specifically this store.”
10AM - 7PM
617A Parkway, Sevierville
Womens Clothing
“I am a full figured woman in my 50’s and I have a difficult time finding jeans. I bought 5 pair and I will certainly be buying more. It was clean and the staff were friendly.”
“I really like talbots. I use their clothes as my work clothes. The selection is limited but worth buying if you can find the right size. Talbots had a nice sale going and I was able to purchase several pair of very nice slacks. The sales staff is very helpful.”
“Shopping at Loft was such a pleasant experience! The store was clean, well-organized, and had everything displayed perfectly. Prices were clearly marked, and the staff was wonderful—friendly, helpful, and always willing to go the extra mile to make sure I found exactly what I needed. I left feeling valued as a customer and will absolutely recommend this location to friends and family.”
“Amber & Anna were the sweetest! I added a piece to my collection and then got my mom a little something special for her birthday coming up! Amber was so kind and so helpful! Anna had me laughing the whole time, she's too funny!
Thanks girls, til next time!”
“Good prices on items I can usually find something for my grandkids (4 of them they vary in size) and things for me 6ft5 240lbs 42waist 2 xl shirt size 14 /15 shoe.”
“Today I had a great experience, Gabe and Gatlinburg. I bought some items for my newborn grandbaby and when I got ready to check out, nobody was at the counter so I went on up to pay for my stuff. Little did I know there is a Standing in line spot. I went onto the register and paid for my stuff. The lady at the counter informed me that says no one was there. That’s why she shaped me out. She was very nice however what I don’t like about Gabe is the standing land spot if the customer is ready to spend money, the area should be better clarified as well as the procedure. Otherwise The company cannot expect people to know who are not regular customers with Gabe’s. Otherwise that’s my only objection.”
“This store was absolutely wonderful! I walked in to browse (because I love a good outlet & Tory Burch) and I asked a quick question about my current bag that I bought only a few months before that had some extra wear on it and if they had an exchange policy. They were able to find my purchase in their system, looked over the bag and exchanged my bag for me. I also bought a second bag as well that I love. Overall, Tory Burch is wonderful. This store and the service was equally as great. Thank you so much for your time and help!”
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“This store was perfect in every way! The Halloween section was so festive and had lovely product. The store was clean and staff was friendly. I can’t wait to come back.”