Thomas Auto Service and Repair is a reliable and honest automotive service facility. Customers report very friendly people, very good service, and swift, thorough work. The mechanics are experienced and provide prompt service, even during busy times in the tourist town. They are known for being honest and straightforward, with no B.S., telling you how it is. There are multiple accounts of them refusing unnecessary repairs and only performing work that is truly needed, which customers greatly value. Repairs are done quickly and at a very reasonable cost, with many noting the pricing is good and far from expensive. They work to accommodate schedules, including those of travelers with car trouble. Service ranges from quick battery replacements and system resets at no additional charge to major engine replacements, with cars returned running smooth. Customers express feeling grateful and that they did not take advantage of their situation. Many state they will return for future auto repair, recommend the business, and would choose it as their regular repair center if they lived in the area. It is seen as the place to go to keep an older car running.
Highly recommend! Excellent service! Very trustworthy! Only place I will take my car to be serviced!
August 2026
Our van broke down (alternator) while we were on vacation in Pigeon Forge and Stooksbury Towing had to tow it to Thomas Auto Service for repair. They were able to repair it in a relative short amount of time and get us back to enjoying our vacation. THANKS!!!!!
July 2026
We were on vacation when our AC went out. They fix it perfectly and our AC is working again. Thank you so much!!
