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8AM - 12PM
501 E Summit Hill Dr SE, Knoxville
Credit Unions
“I recently financed a vehicle through KLEFCU and couldn’t be more impressed with the experience. My vehicle purchase was a bit complex due to the vehicle not being local and having to travel to get it. Everyone at KLEFCU made it completely seamless. Kristy, in particular, went completely out of her way to help me. She walked me through every step of the process, made sure I didn’t miss out on the vehicle before it sold, and was always reachable when I had questions. Every time I called, she answered. That kind of customer service is extremely rare. This is my second auto loan with KLEFCU and both times I shopped auto loan rates across multiple credit unions and banks in the area. Nobody came close. They have the lowest rates around by a long shot. Although their rates are great, their customer service sets them apart. When you call KLEFCU, a real person answers every time.”
“Some bank errors took place between T.V.A. and a creditor I payed on May 23 of last week. After noticing this, I made contact with Michael at T.V.A. who happened to discover the issue and resolve the matter entirely. I failed to get his last name, but I'd like to extend my gratitude and appreciation to this understanding and patient employee named Michael. Thank you.”
“Jennifer at the magnolia branch is so accommodating, and informative. This branch has an effortless flow and it’s easy to get in and out. Kudos to Jen and all the staff at Magnolia branch for being so helpful, because of her efficiency, my banking business is transferring to this location.”
“One of the best mortgage banks in the area. I opened my account with them several years ago and I've never had any kind of situation where I felt disappointed; on the contrary, I'm grateful for their service. I've gone to this bank countless times for various services and have received them without any problems. So far, they've provided me with extraordinary service. I like the staff at the Chapman Highway branch, as it's the bank I go to all the time.”
“I use the Kingston Pike location for 100% of my transactions, however, after my most recent visit with your branch and Stacy the teller, I am planning on using this location more! The customer service was Superior, even in the middle of busy time for you guys and the day after our snow break , I was not rushed and all of my needs were met!”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“If it wasn't for the amazing service provided by DAWN, LESLIE, AND NOW CAROLYN, I dont know what me and my patient would do. We are from Michigan and they explained everything so perfectly, very helpful, warming, welcoming, full of love for their customers and truly take time with everyone and what they need done. Thanks for being the best bank Seymour and tennessee.”