Banks in Smyrna, TN

25 locations found near Smyrna
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“I went this morning to open a bank account, and it was one of the easiest processes!! I walked in and was greeted within seconds, got offered candy while I waited. The wonderful lady who opened my bank account was super understanding and made the process so much better. I’m so glad I switched over!!”

4.7 Superb18 Reviews

“Jessica Villa was absolutely the fastest most professional , informative, accurate , helpful and down to earth representative I've ever had . This is a great bank they offer all the perks !”

4.1 Good34 Reviews

“We have our personal AND business accounts with FirstBank. Always helpful, professional, and very personal. Shout out to Eric who is knowledgeable and always greets with a smile! Also, very thankful for Mike DeFere for helping us tremendously during the COVID crisis with the PPP. They all do an amazing job and wouldn't want to bank anywhere else!”

4.3 Superb22 Reviews

“I used to hate going to this location but the last few times I've been here they have been super awesome and nice! The girl at the drive thru was awesome and super helpful!”

4.2 Good21 Reviews

“Brian made the home buying process seamless for my husband and I. He provided us with the best loan options that were tailored to our needs and wants. He also answered all of our questions in a timely manner.”

4.3 Superb14 Reviews

“Pinnacle does a great job of taking care of my personal and business needs! Brandon has always delivered top notch service every time I visit the branch. Local bank feel combined with big bank technology!”

3.9 Good11 Reviews

“Youstina was the lady who helped me a few days ago, and she was very kind and patient. She explained everything thoroughly and when I had questions she answered them straight away! Go see Youstina for amazing service!”

3.1 Average31 Reviews

“My 17 year old son and I came and started his first checking and savings account at this branch. Cynthia Barnes-Malone helped us and was the friendliest bank consultant I've ever encountered. She helped him decide on his best options and we both really appreciated her help and patience. Very friendly staff at this branch! We are both glad that we have chosen this branch and and Regions for our banking.”

3.3 Good12 Reviews

“I had an excellent experience here this morning! Staff was pleasant, addressed my concerns and solved any issues I was having since I had mobile deposited a check via the app, and the funds wouldn’t release. Thank you for your help and excellent customer service!”

2.9 Average27 Reviews

“We rarely go inside the bank. Maybe once a year if that. But we needed to deposit a large check for our roof. Small staff 2 working and 1 sitting in an office. It was a good visit. I did notice that the desk outside which we have sat at for various things through the years seemed like it was not in use anymore. I don't know if it is due to a loss in staff or change in how they do business. I do hope they do not lose the personal customer contact that we have experienced in our over 30 years. I would hate to change banks because they rely on computers over great employees. Employees make the business an asset, computers are merely tools. Computers can be hacked, good employees can uncover a scam. You can always get a computer you can't always get good employees.”

2.8 Average28 Reviews

“I had the opportunity to work with Cossio Hawk from the Smyrna offices and one of the products Ascend offers. From the very first time we step in, he was very eager to help answering our questions, educating us about the process and providing guidance when necessary. Over the course of the process Cossio, replied to all communications in a timely manner and proactively reached out when clarification was needed. Definitely worth doing business in this location. Thank you Cossio for maximizing our experience! We appreciate you!”

2.6 Average53 Reviews

“Normally this location is very friendly and helpful. I was quite disappointed today to find that the bank lobby was closed and both ATMs were out of cash. I did not realize the lobby was closed and frankly do not understand since all "Stay at Home" orders have been lifted and restaurants, barbershops and nail salons are open so why is the bank closed?”

2.6 Average37 Reviews

“After a ridiculous experience at the Murfreesboro branch (be forwarned), this branch got me right in, created an account for the promo offer, made it easy, and the banker guy was super friendly and nice to my kids too.”

2.6 Average30 Reviews

“Best U.S. bank I have ever went to. Never too busy and the bankers are always wanting to help you out as best as they can. If you go, speak with Patty, she'll make sure you're well taken care of.”

2.3 Poor22 Reviews

“Smyrna Branch of US Bank is The best! It is difficult for me to imagine anyone there being rude and I don't understand all those 1 star ratings. Don't believe them!! Could it be that people with problems are more prone to comment than those who have many smooth transactions? Everyone that I have dealt with including the manager Todd, have gone the extra mile to be extraordinarily kind and personable. Every time!”

2.2 Poor31 Reviews

“Connor Shelton helped me set up my retirement account and through Merrill and was so knowledgeable and friendly! He did a great job explaining how the account works. I definitely recommend going to Connor for all your investment/retirement needs!”

2.1 Poor51 Reviews

“Great place to bank. As of right now make sure to wear a mask inside. I medically can't wear one so I held my jacket over my nose and mouth.....this was a no go and I was told to go through the drive thru even though I was withdrawing a big sum of cash from 2 accounts. One I did not know my account number. Lady that helped me in the drive thru made everything I needed to happen happen.”

1 Poor6 Reviews

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