“More often than not, good customer service feels like a lost art. Not here. Everyone was friendly and helpful. The added bonus is their reasonable pricing. I'll definitely be back!”
“Harbor Freight never lets me down. Today, “Larry” helped me save a bunch of money by knowing the products inside and out. Saving me not only money, but time and space. Thank You Larry :-D”
“TRUCKERS: TSC STORE 0495 AT 513 NOLAN DR SMYRNA TN. I-24 X66 E EXIT TWD US41 SOUTH. TURN LEFT ONTO US41S THEN LEFT ONTO NOLAN DR. GO PAST TSC SIGN THEN TURN LEFT ONTO PLAZA DR. GO PAST SKATE CENTER ON RIGHT. RAMP DOCK ENTRANCE ON LEFT. PARK ON ROAD, ADJUST TANDEMS FULL FORWARD. TURN WIDE RIGHT INTO SKATE CENTER DRIVEWAY OPPOSITE DOCK. ALIGN YOUR TRUCK FOR BACKUP. WATCH OUT FOR CURB STONE ON RIGHT WHEELS. SINCE THERES A DITCH IN FRONT OF RAMP YOU WILL HAVE TO OPEN DOORS BEFORE GOING INTO RAMP DOCK. TANDEMS BACK TO UNLOAD. AFTER UNLOADING MOVE TANDEMS FULL FORWARD. TAKE LEFT OUT OF RAMP DOCK ONTO PLAZA DR CCW ON ROAD BACK TO NOLAN DR AND RIGHT TO US41.”
“This five star review is for Cory at this location. I came in on a Saturday afternoon, looking for pieces to replace my bedroom closet that fell down I encountered two employees that were nonchalant one of which I helped him pull carts in because he was having an issues and it looked like his finger got smashed in the cart and then when I happen to ask him where the closet were, he looked at me as though he didn’t have on a vest that said Lowe’s and gave me wrong information just when I was fed up and was on my way out the store to go to Home Depot. I bumped into Cory on a whim and asked him because I really didn’t want to have to spend more time going to a different store. Cory took me directly to the area that I needed measured and cut the portion of the closet for me asked me was anything else needed to repair my closet and gave an apology for the lack of service that I received from his coworkers thank you Cory that meant a whole lot to me being one of those women that just didn’t know the language of what I was actually looking for a round of applause Corey is the little things that means so much?”
“Always fun with great associates! Not Publix associate great, by any stretch, but still great! Won my business over the other blue store tonight! Will only purchase from here if I can.”
“Lowes has great plants, great employees to assist with questions and give grow guarantees for plants.We Appreciate their offerings for the garden and their trained personal, who can actually help, vs other big box stores.”
“After almost breaking my neck looking at top stock to see if an item that was said to be in stock but was not in place. The Lady in the Black Ryobi shirt today helped me. Thank you!”
“I needed a new fridge in a pinch before all my food spoiled and I was immediately greeted by Jay in the appliance section. He was super helpful and realistic with my needs. He made the experience as quick and painless as possible. He knew exactly where all of his inventory was and was extremely professional. Thank you so much for the Lowe's family for helping and Jay - gold star service service man!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.