“Great store in Murfreesboro! Super helpful staff who were very quick and friendly. Highly recommended for great service over the big box stores! Paint is high quality as well.”
“Exceptional service from the Ace team. I needed house keys, a new car key and other items. The staff were so helpful and the price was very competitive (the car key beat the dealer by $100). Highly recommend this location!”
“If you are looking to fix something 20+ years old this is your best chance to get the parts in store. If you need a key made that nobody else has Holden is your best chance”
“I went to go try and pull cat food out of the food panty bin however it was empty. An employee whose name escapes me actually purchased cat food and left at the counter for me. I was so shocked! As soon as I get her name ill post. When im in need of hardware items ill drive the extra miles to return to keltons.”
“Went into the store to purchase a transmission jack. I was helped by Mareesa. She went above and beyond what was expected. I appreciate everything she did for me.”
“I don’t normally take the time to leave reviews, but Logan at Ferguson absolutely deserves the recognition. Every single time I’ve worked with Logan, he’s been nothing short of outstanding. His customer service is second to none. He’s always in a great mood, treats everyone with respect, and genuinely goes above and beyond to help. No matter how busy he is, he takes the time to make sure everything is right, answers questions thoroughly, and never makes you feel like you’re just another customer. What really stands out is his professionalism, honesty, organization, and work ethic. You can tell he truly cares about his customers and takes a lot of pride in what he does. Finding people with that level of dedication is rare these days. Logan has come through for me more times than I can count, even in situations where I needed help quickly. He’s always willing to do whatever he can to help, and because of that, he’s earned my trust and respect. Employees like him are a huge reason customers keep coming back. Ferguson is extremely fortunate to have someone like Logan on their team. He represents the company exceptionally well, and if I were in management, I’d do everything I could to keep him around. He’s the definition of what great customer service should look like. Thank you, Logan, for everything you do you’ve definitely made a lasting impression.”
“Phillip .A Im not sure who came up with the idea of Being Closed Saturday and Sunday. I know one thing if you or any of your people EverEverEver Gotta rent a piece of equipment You'll be Thankful And Grateful for those 2 extra days they are closed.”
“AWESOME ‼️‼️‼️ I was assisted by GLENN‼️‼️‼️ I walked in, I’m sure I looked lost‼️‼️‼️ Glenn provided immediate assistance. I told him what I needed and he went right to it. I’ve been to a couple of stores looking for the piece I needed for my condensation pipe and all I had to do was go to Kenny Pipe and Supply‼️‼️‼️ Even the call to ensure they had the pipe I needed. Great customer service from the call to the store. Highly recommend Kenny Pipe & Supply. Honestly I would have never found it without the recommendation from the gentleman at Lowe’s. Very grateful”
“I have rented a lot of storage units and this is by far. The best. Management is absolutely amazing and I've never had an issue with anything. Had my unit for just over a year with a zero complaints.”
“A lot of people say they have issues with other air gas stores. I've never had issues from this store. These guys are extremely professional and friendly. Even when I'm bombarding them with questions about stuff they are always friendly and very willing to help any way they can. Once I ordered and paid up front for a part for my welder, waited 3 days for the part to come in. When I got the part it ended up being the wrong part but they ordered the correct (more expensive) part at no extra charge. Can't recommend enough plus if you look at the sign in their front window it says they haven't had any accidents at this location in over 3300 days. I know I can't say the same!”
“We had an Anderson storm door installed approximately a year ago. Started having trouble with the door. I called Haynes Brothers and they sent a gentleman out immediately. Jesse Was able to fix the problem right away. I love it when Company has great customer service and stands behind their products. Thanks again Jesse!”
“Brandi, Ethan, and Kyle were great help on this cold morning they coordinated me getting a half pallet of mulch I was in and out in less than 30 minutes amazing service that's why I give THD my business.”
“Our appliance order was canceled by the delivery company when we had to push the date out a couple of weeks. Unfortunately, we only received a text about a partial refund, and I couldn't get any info in our account or with customer service. I went into the Murfreesboro store with my order paperwork and Cassandra in appliances got to the bottom of it. She was able to re-place the order, price match everything with support from Brandon (manager). Both employees had excellent customer service and helped me solve the issue. In a world where it is harder and harder to speak with an actual person, Cassandra & Brandon made my day!”
“Owen was very helpful and polite. He special ordered ceiling fans for us. We went out to the garden center and Barry was awesome also. He told me to bring pictures and measurements and then he will help with ideal plants for my area. The customer service from these two gentleman was excellent! I returned to the store a couple of weeks later and Chloe and Justin went out of their way to get merchandise down from a top shelf for me. They were awesome!!! Thanks for the great service again!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.