O'Reilly Auto Parts store #5417 in Smyrna, Tennessee, offers a wide range of parts, tools, and accessories to help with vehicle repairs and maintenance. The store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, and offer a free Loaner Tool program with a refundable deposit for those missing special tools. Customers consistently praise the friendly and knowledgeable staff, highlighting their willingness to assist with everything from installing a key fob battery to helping find the right part. Many mention the outstanding customer service, with staff going above and beyond to ensure customer satisfaction, including helping dispose of used oil and providing educational support to help customers understand their repairs. The team is described as accommodating, energetic, and dedicated to making each visit smooth and efficient. Overall, O'Reilly Auto Parts in Smyrna is recognized for its excellent customer service, helpful staff, and comprehensive repair support, making it a trusted choice for automotive needs.
Only reason for 4 is they need more people working. 2 people up front during the rush isn't enough.
August 2025
All I am going to say is, sometimes being a female sucks. No matter where we go, we will always be viewed as less than. These guys over here tried to act as if I had no idea what I was talking about, and for what?!
September 2024
My key fob battery died and the person at the counter helped me put the battery in all is good. Very pleasant experience.
