“The 611 service center for cricket, im assuning overseas, do a very poor job i need help. They tell me they cant resolve the problem or give me a different number to call. I had to drive 20 miles to springfield Tennesse, everytime i come to this store my problems are resolved within five minutes, i think they shpuld be in charge of the control centers cause they know what they are doing. I think Bruno did a great job and helped me resolve my issue.”
“Today I went in for a replacement phone and I was met with a woman screaming, cussing out and threatening every employee in the building. The four men that were there were doing their best to help her and she met them with nothing but rudeness, more screaming, yelling, cussing and threatening. She also threatened to fight me in the street when I confronted her about her awful behavior. All four gentlemen in the store were wonderful and took care of everything that I needed and were going above and beyond in their customer service. They all honestly deserve a raise for what they have to deal with. Once my phone is ready for trade-in this will definitely be my store and I recommend them for your cellular needs.”
“I've bought instruments here, taken lessons here, consigned instruments, had repairs done here and sometimes, just go in to say hi to the owner. A fine example of business done right.”