Payne Chevrolet is a family-owned business that has operated since 1926, serving Middle Tennessee for decades. Reviews highlight a no-pressure sales approach and great customer service, even after the sale. The service department receives praise for doing a great job and providing dependable repairs, making customers feel they have friends to depend on. Experiences are described as awesome, with staff providing thorough explanations and the utmost best customer service. Customers note the team is welcoming and funny, with quick service and a comfortable waiting room. Many drive a significant distance for what they consider the BEST service, appreciating the prompt and dependable care.
We've had great experiences with just about every department at the dealership. The service writers are nice.
September 2024
They got me in and out quickly. I was pleasantly surprised.
September 2024
! David is on it! Great customer service.....even after the sale! If you want to be treated well and not pressured on a sale then I highly recommend David.