Best Western Cades Cove Inn is located in a beautiful town, close to many places and activities without long travel. It is very near the entrance to Cades Cove and the Smoky Mountains, next to a river and a nice walking track. The location is excellent. The hotel is very clean and the rooms are spacious, well-maintained, and quiet, with soft beds. Some rooms have rocking chairs. However, some rooms have issues with low water pressure in the shower, a shower curtain that needs changing, and floors that are not particularly clean. One room's jetted tub had gunk and black stuff around the knobs. The staff is extremely friendly, helpful, and attentive. The breakfast is wonderful, really good, and outstanding, with good coffee, overseen by a very friendly and personable attendant. A significant disappointment is the pool, which is not available, out of order, or misleadingly advertised, upsetting many guests. There is no senior discount. Overall, the hotel is highly recommended, often exceeds expectations, and guests plan to stay again.
If you're in Townsend tennessee please stay here it's got great service and a good location
April 2026
Awesome as always, clean rooms, awesome breakfast and great management. Great people that owns/runs this hotel
March 2026
Great Price, Great location (very quiet). Great place for anyone that doesn't mind the short drive to the attractions in Gatlinburg / Pigeon Forge and does not like the overcrowded, over priced, dumpy hotels on the strip.
