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“First time using insurance. The service was fast. In only a few hours I had my screen repaired and replaced. The staff was friendly direct and knowledgeable. Short wait period for repair very pleased.”
“We had the BEST experience with Briana. She took her time to find me the best available options and savings. I will be working with her from now for all my phone needs!”
“These guys are nothing short of awesome they knew everything there is to know about the business about every detail of every phone that I pointed out to them and then accurately and extensively went over the details of how the service works for the phone and what I would be obligated to which basically is only to make my payment every month everything else is done for you they're extremely knowledgeable, patient and very helpful even afterwards when I had questions about how my phone worked these guys are nothing short of professional.”
8AM - 5:30PM
1212 N Main Ave, Erwin
Mobile Phones
“Had an out of town "trailer tire" emergency yesterday and these people saved the day. Thank goodness AutoZone guys recommended them. Had been to Johnson City late evening to pick-up a newly purchased boat. Headed home, (2.5 hours away), when we realized tires on boat trailer wouldn't make it that far. We called this morning and they told us to come in. They took us right in, put a set of nice tires on and got us in and out in an hour. Great Price, service and very nice people . Thank You!”
10AM - 7PM
3101 W Market St #111, Johnson City
Mobile Phones
“I just upgraded my phone at the West Market Street location (#467). Chris W. was absolutely amazing. He went above and beyond to help me choose and set up my new Moto g stylus 5g! Customer service is simply non- existant in most businesses these days, Chris however, was kind, knowledgeable and really awesome! Cricket wireless is lucky to have him as an employee and should take care of him! I will seek him out in the future when I need help with my phone! Thank you Chris!!!!”
“I normally don't do these reviews but Jenny from the Hamilton place store is amazing. I'm in sales and wish I could hire her. Absolutely amazing and very professional. It's easy to just say that but when someone goes well above and beyond what you're needing without hesitation it's needs to be acknowledged. Jenny thank you again so much The smile on my daughter's face is priceless and it's all because of you. Thank you Jenny”
“Rebecca, Johnathan, Kyren, and Devin have a wonderful team dynamic and know what they’re doing. I’d recommend any of them for all of your phone needs and excellent customer service. Thanks again guys!”
“Though I'm from NY, I tend to frequently visit the east Tennessee region. I would like to express my appreciation and thanks to Hailey P. (Manager - Boostmobile) regarding my recent experience of purchasing of a new smartphone at a Boostmobile Store in east Tennessee. Hailey was very professional, courteous, knowledgeable, friendly and has a wonderful sense of humor too! (a personality trait we New Yorkers always appreciate). She answered all of my customer-related questions accordingly. Additionally, I would like to further thank Chris (Boostmobile - Elizabethton, TN) and Christian (Boostmobile - Johnson City, TN) of whom were also very professional and helpful with Boostmobile-related questions and products. Thank you all! Signed, 'New York'”
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“Russell cellular is where I signed up for Verizon and got my new S21 ultra Samsung phone as well as the Galaxy watch 4 classic. Everyone was great and I big help to me during the process.”