Verizon, the local authorized retailer at 1120 W. State of Franklin Rd in Johnson City, TN 37604, offers the latest mobile phone technology. Customers praise the store's staff for their professionalism and patience. Briana, in particular, is highlighted for her excellent customer service - she takes the time to address customers' questions and concerns, offering the best plans and deals. Joseph is also recognized for his courteous and helpful approach in resolving issues with customers' phones. The store's staff is commended for their ability to fix customers' phone problems and ensure a positive overall experience, even when dealing with high bills or offline apps. Customers express their satisfaction and intention to return for any future Verizon-related needs.
Brianna was very helpful I’m still having issues getting my phone set up because I couldn’t remember my apple password. I wish I lived closer to Johnson City I believe if I would have had more time she could have gotten it fixed.
August 2026
Worked with robin she did a great job was very knowledgeable and helpful
August 2026
Robin was very helpful and I highly recommend her! She took care of all my concerns and was very professional!
