H-E-B Pharmacy is a trusted source for routine immunizations and the COVID-19 vaccine, ranked #1 in customer satisfaction. The store is clean with a large selection of items, a bakery, and even a bank. Many find it a great place to shop, with plenty of registers open to go in and out quickly. However, the pharmacy itself is very busy. There is a noted lack of checkout lines or employees, causing daily lengthy lines inside and outside that has persisted for over a year. Prescriptions are most of the time not ready even after a call, and the busy staff does not do extra to check insurance. Despite this, some customers report exceptionally helpful service, with employees ensuring prescriptions are ready even minutes before closing during a holiday.
They are great about informing me when my prescription is ready for pick up, and are very helpful and polite.
April 2026
And now this five this 5 is for Ruby at the pharmacy she is awesome we need more people like her working and in the world God bless you Ruby you are great at what you do thank you very much!!
February 2026
They had my prescription filled within 30 minutes of getting it. Excellent service! Friendly and helpful staff! Highly recommend using HEB pharmacy.
