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“Technician was professional and courteous through the whole process. Repaired the original problem, which was the belt, but there was a miscommunication of an additional issue he was not aware. The heating element was also out, which delayed the repair another week and a half. Came back today and repaired the dryer in about half an hour. Needed to talk to customer about the problem and not rely on home warranty (third party) to fully address the issues. Overall customer service and communication was great.”
“Such a neat gift shop! Took a relative in for some local souvenirs, and I ended up walking out with more stuff than her...LOL.The people working there were very friendly and helpful. I will definitely bring all out-of-towners here for their souvenir wants and needs!”
“We recently moved back to Texas and included in the top three things my family missed most in Texas was HEB. It felt like coming home when I walked into their store in Abilene. From the sushi bar to the bakery section with all the fresh made tortillas and everything beyond there is nowhere like it. We love you HEB!”
“I love Ross stores! This one recently went through a layout redesign that was at first confusing but was actually super smart and helpful once you get the hang of it! They had a great selection of young adult dresses and I recently got my dream JBL headphones here. Always check back, if they don't have what you want today, they just may the next time you stop in.?”
“Megan D I can’t even begin to imagine John being rude! He’s one of my favorites at the men’s cologne counter in Dillards. Professional, kind, and always knowledgable of the products. I was there last night when a woman was very rude and disrespectful to John in front of her children and he remained so gracious. Dillards has a great employee in that young man!”
“This Kohls is very nice and big, but at first I would only go here to process Amazon Prime returns because they are super fast at getting you in and out no matter how long the line is in the store. Around holidays, they have a separate Amazon prime returns line which makes it so much easier and faster to process prime returns. They have a nice selection of merchandise at this particular store in this small town. I’m impressed at variety of merchandise they offer here. There’s a Sephora makeup section as well which makes this place all the more appealing. I really appreciate how they always give you a discount coupon attached to your Amazon prime return receipt. I recently started shopping in the store due to all of the great holiday sales on most of the merchandise whether it’s coupon eligible or not. They were offering a 40% discount on coupon eligible items for new credit card account holders. So newly opened credit card holders can save a lot on their purchase during this deal. Especially, during the holidays. The had all sorts of great deals to include discounts up to 70% and 50% off. Kohls also offers a military Mondays discount for military and veterans which is also awesome to know that they appreciate the military community and those who have sacrificed and served for our country. During the holidays, they have a great sales and a lot of really nice merchandise in stock. So much so that it’s hard to resist purchasing even if you didn’t intend to buy anything there. There’s so many nice things that I didn’t realize Kohls has until I actually looked around at there inventory and so many things caught my interest and attention. I started off with an Amazon Prime return and ended up shopping at Kohls. There are some Awesome customer service reps too. The cashier who rung me out was super patient, helpful, and exceeded my customer service expectations. I was very impressed with her customer service skills and positive attitude. The other customer service rep impressed me and exceeded my expectations too, by ensuring that I received the discount code/coupons which applied to my purchase. He showed initiative in providing customer service/assistance to me.
??Love, Light, Peace, Respect, Blessings”
9:30AM - 9:30PM
3625 Catclaw Dr, Abilene
Department Stores
“Super great TJ Maxx! This store had great selection of items. The clothing was completely stocked and prices are always awesome. The fitting room employee was super nice and had great customer service. I will be visiting this location next time I’m in town.”
“I shopped in the jewelry dept in Abilene, TX on 6/14/23. I was searching for a necklace for my mom so she can place the pendant that holds my sister’s ashes on a sturdy, pretty necklace. We were helped by Joe Welsh. He was super helpful and friendly in allowing mom to try on the jewelry and informing us of the deals JC Penney had, helped me get a new JCP Credit card because my old one had turned off due to inactivity. I was so pleased and excited about the purchase and customer service that i had forgotten my temporary credit card at the counter! I took my mom to her dr appt then we went back to shop! :) I didn’t even realize that I didn’t have my temporary CC. Joe saw me at checkout, approached me and asked my name before handing over the temporary Credit card. I appreciate that he was cautious in this & honest! My entire interaction with Joe Welsh was pleasant and appreciated! I was wanting to leave a review but realized my access code for survey was only valid for 10 days :( . I have been so busy working 12 hr shifts as an RN in the ER and finally have a day off now to catch up on things.God Bless JCP for hiring good, helpful, honest employees & God Bless Joe Welsh!”
“Very nice n friendly staff. Hav enjoyed coming here usually.
HOWEVER,
Want to thank the lady that was walking thru the store talking on her cell phone and hit me in my left hip n said "oh" n kept on going. No Apology or Excuse Me! Nice to know that wen sum1 hits a handicap person, cause pain, n make it harder to walk, they think being ignorant n not apologizing n walking away is ok to them. PUT THE PHONE UP N PAY ATTENTION TO WAT UR DOING N WHER UR WALKING SO U DONT HIT ANOTHER HANDICAP INDIVIDUAL!!”
“A greeter named Jesse
He has a genuine smile, anyone can tell he really does care for customers!
I’ve been going there since 2018
Losing my Mother and Uncle…Jesse is there to greet with a SMILE??”
“I love it here!
The options are fun and awesome.
The staff is very nice, and helpful. It's not TOO busy. And when it is the staff moves quickly. Always a great place to shop for the whole family. And LOVE the affordable prices! ?
And the quality of the products are impressive for the price. No complaints here.”
“Today I went to Tractor Supply and Jose Vega helped me, he was very kind and the best worker!! And Anthony llanas They helped me find the product I was looking for. They do a good job. Thank you for your help.”
“I am so Happy with This HEB's Curbside, and Delivery. They are so serviceable, and attentive to my needs. As a disabled person, they have gone above and beyond to help my issues! Thank you So Much Manager, Abby, And Associate Grace, for your Outstanding Service!!”
“there was a guy at the checkout and someone didn’t have enough money to pay for something and he didn’t hesitate to pay for him this hero’s name was david and he deserves a raise. or be like a manager. thank you for your service david.”
“Go there all year around for cleaning products, fist aide products, decorations for varies holidays, cokes, milk, kids toys, home decor and many other products. At Christmas time they have many different family gifts to choose from.”
“I explained to the pharmacist Kevin McDonald that my husband wasn't going to be able to pick up his medicine because he has to work out of town tomorrow. Kevin helped my husband out by filling it today so that my husband could work tomorrow! Thank you very much!”
“Samuel is the best worker EVER he makes Walmart better then it ever should be he also saved my by baby boy for a house fire he is the only reason this Walmart should even be open give him a 10 million raise NOWWWW he also looks super awesome and dont listen to no haters 10/10 Samuel best Samuel ive ever ment”
“this is my favorite Walmart of all time! Angelica in the Pharmacy help me with my transfer from H-E-B to Walmart. They answered on the second ring and could help me at that moment.. Angela was very friendly and polite and I did not feel hurried at all. This is already the best start to a relationship with the Pharmacy that I have ever had. No kidding.. I look forward the shopping here as well.”
“Super friendly and helpful staff!! I went in the day after a medical issue and I was still recovering, one of the sweetest people working here volunteered to help me find my shopping list and didn’t leave my side until I had everything I needed and was checking out. I love this store ? thank you guys!”
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“Great place to shop, go to the pharmacy and more! This store even has a bank in it! The store is clean and they keep plenty of registers open so you can always go in and out pretty quick.”