Optimum provides phone and internet installation and support. Technicians like Gilbert and Diane are noted for being fast, informative, and professional. They take time to answer questions, ensure customers understand everything, and make sure services are working before leaving. Their detailed and friendly support helps solve problems, exceeding customer expectations. This prompt and thorough service encourages customers to remain with Optimum and recommend it to others.
Both Diane & Tray were very good with the transferring and installation of our phones. They work very well. I had one problem with my & Tray took care of it.
February 2026
Very good service and technician was awesome and polite!!
February 2026
Trey and Estella were very helpful and super friendly! Helped me get a new iPhone!!
