Truist offers banking services with a focus on customer care and safety. Due to current health guidelines, services are adjusted, including teller services through drive-thru lanes only and in-person visits by appointment. Customers appreciate the courteous and helpful staff, with many noting their willingness to go above and beyond. Long-time clients have been impressed by the friendly service, even during transitions from previous banks. One customer highlighted their positive experience with staff resolving issues efficiently. Overall, Truist is recognized for its commitment to service and maintaining a welcoming environment.
