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“Richard P was the person who opened my account at the branch @ 16475 Dallas Pkwy. I moved to Dallas Sat July 31. I knew I needed a local bank, so I looked online & chose this one. Richard was nice and helpful and friendly. I had a very good experience”
“I have been banking at this location since 2003. It was Wells Fargo at the time, then turned to Citi Bank, BB&T and now Truist. Staff is very helpful and friendly.”
“Stopped by after going to a nearby bank who wouldn't sell me a roll of quarters because I didn't have an account there. Went to this branch who cheerfully sold me the roll. Neither bank knew that I recently moved to the area and was checking out the branches to see where I would open account. Opening an account with Amegy this morning. Really friendly and helpful staff.”
8:30AM - 5PM
5055 Keller Springs Rd Suite 120, Addison
Banks
“Transferred business accounts here and have been exceptionally impressed with the customer service and ability of Liberty Capital to provide the unique services that we need.”
9AM - 5PM
14250 Marsh Ln, Addison
Banks
“I want to give a shout out to the Chase Bank location at 4512 Lemmon Ave. My very elderly dad and I visited on the afternoon of March 6th with a list of transactions and questions. Upon entering we were treated with respect and patience. We were sent over to Relationship Officer Banker Denise. We are so thankful for her patience in dealing with my elderly father, her courtesy and professionalism. Denise handled all of our transactions, answered our questions and made some suggestions which proved to save us from needing additional transactions. We also met the manager who was completely courteous and respectful. I highly recommend banking with this Branch of Chase Bank. Denise is great!”
“The lady at the drive through is so nice. I was making a transaction on my birthday and she wrote me a happy birthday note. I thought it was so thoughtful and friendly.”
“I've been reading some surprisingly less than stellar reviews here and wanted to counter with my experience. I have had nothing but amazing experience with Legacy. When it switched to Prosperity, there were some hiccups during training that seem to have smoothed out... I don't feel nickel and dimed at all! I have my business account here, a personal savings account, and my mortgage. In fact, I would never have gotten a mortgage if it wasn't for this bank, because I own my own business and don't have the regular W-2 income most mortgage cos look for... I also just did a refi this week with them and didn't even look elsewhere, because the rate was awesome and I didn't think it was worth an eighth of a point to give up their customer service... they also made the PPP process, both applying and forgiving, very simple - saving my biz! Maybe the other users don't have the same type of accounts or don't have much money or activity here... But I have been here for a very long time and have lots of activity and I've never had a charge except to buy physical checks which I really don't use that often... In fact, one of my clients wanted to pay me via electronic transfer that had a fee... I called the bank and they waived it. They also freely gave me the direct line to the manager and to the bank's main number. I have direct emails to the mortgage banker and the manager, and they're always very responsive... I've even called the number listed for this location on the iPhone app and somebody answered after hours through a service... So I'm not sure why these other people aren't getting good service... I can't remember a time over the past 12 years that I've had anything more than a hiccup that was annoying... Such as being used to going through the drive-through and them knowing exactly what I want then having to tell the new person what my specifications were... Totally reasonable, but they had spoiled me! I highly recommend this location... Which is my only experience with Prosperity.”
Open 24 hours
3701 Belt Line Road, Addison
Banks
“They are very friendly and attentive. I needed assistance with a lien release and Danny Gonzalez quickly jumped on it. He also briefed his partner on the case as he would be leaving on vacation in the coming days. Very impressed.”
“Frost Bank is the best! They are extremely accommodating and my direct deposits are always available 2 days prior to payroll date. I recommend Frost often and will continue to do so.”
“I went today for a few questions and to fix an issue with my account, Goldie reached out to me, she was super friendly and offered to help me fix my issue quickly while she waited for her appointment, it shows the dedication she has to help even when not required to. Made my experience in Wells Fargo welcoming! Thank you.”
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“Happy State Bank has been my bank for over 25years when my daughters school started them off with savings accounts. The name says it all, they are always HAPPY to help and Sherri Dakin is a TREASURE and always knows how to help or she finds the answer with a solution in a very timely manner.I have been at the bank and another customer was there as well and we both concurred that we loved HAPPY STATE BANK, and request they NEVER change the name HAPPY STATE BANK makes us HAPPY to do business, we truly feel that way and want to say THANK YOU TO HAPPY STATE BANK AND BIG SHOUT TO SHERRI DAKIN, For coming to work every day joyful and ready for excellence with every customer!? Respectful and Loyal Customers,Angelia and Amelia Mugavero”