The Renaissance Dallas Addison Hotel offers a comfortable and convenient stay for guests. The front desk personnel, such as Sebastian and Germaine, are praised for their great service. The rooms are described as nice, with amenities like a micro-fridge and coffee maker, though some guests found the rooms to be nothing special. The hotel's location, just 5 minutes away from restaurants and attractions, is a major plus.
However, the hotel's Wi-Fi has been a significant issue for some guests. Many have complained about the poor quality and slow speeds of the Wi-Fi, even the paid conference room Wi-Fi. Some guests have had to go through extensive troubleshooting with the hotel's technical support to get their devices connected.
Despite the Wi-Fi problems, the hotel is generally well-received, with guests highlighting the comfortable beds, clean rooms, and excellent client service. The hotel's Starbucks, gift shop, and boutique are conveniently located, though some guests found the setup a bit awkward. Guests are advised to bring their own snacks, as the hotel's food and drink options can be quite expensive.
Overall, the Renaissance Dallas Addison Hotel offers a pleasant stay, with great service and a convenient location, though the Wi-Fi issues may be a concern for some travelers.
Everything was fine. Cleanliness, friendliness of staff and overall appearance of the hotel was fine.
September 2026
Rooms are ghetto. Old and damp. Everyone is super nice, but this is not the establishment I thought it would be. For double the price I would not consider this worth it compared to all the places close to it.
August 2026
We as Royal Jordanian Airlines started flying to Dallas, we started staying at this hotel. I am glad we did. On another day, I tried the burger at the bar restaurant, excellent burger..
