Journeys provides excellent customer service and care. Staff members are assertive, helpful, patient, and kind, offering gentle assistance. They are deserving of recognition for their hard work and patience. Customers report great experiences, noting that the service is the best they have received in a very long time. Staff are cordial and retrieve items of interest, going back many times to find different styles and sizes to help find a perfect fit. They help clients who are not easy due to specific needs. The location has clearance items on display. Customers are impressed, very happy, and plan on returning to the location. They leave feeling thankful for the smiling faces, understanding eyes, and dedicated help in finding the right products, from shoes to backpacks.