The Firehouse is a highly regarded business known for its exceptional customer service and expertise in fireplace installation and accessories. Customers appreciate the honest advice they receive, often being guided away from unnecessary purchases, which eases their remodeling concerns. The staff is described as knowledgeable, patient, and willing to answer all questions, making it an ideal place for both experienced and novice fireplace owners. They take the time to show different options and ensure that customers are pleased with the final product. Additionally, The Firehouse has been praised for helping customers find hard-to-locate parts, such as a used natural gas quick connect, without pushing for higher-cost items. Overall, The Firehouse has earned strong recommendations from satisfied clients who appreciate the quality of work and the kindness shown during the entire process.
Great place. The owner was able to find the correct wall mounted fireplace vent and it fit perfect. Highly recommend
November 2025
Exceptional customer service! They went way out of the way for me on Friday before Thanksgiving when they were closing! Saved the day and my brisket! Can't recommend these guys enough!
July 2025
This place has everything you need. i got a promo smoker they were so helpful and got everything i needed. Had the best price in town
