Gene Messer Ford Amarillo is a Ford dealership located in Amarillo, TX, known for its excellent customer service and knowledgeable staff. Customers have praised the team for being friendly, proficient, and welcoming, making the car servicing experience smooth and stress-free. Many have expressed their intention to return for future vehicle services, highlighting the helpfulness of service advisors and the efficiency of the mechanics. The dealership offers various services, including financing, maintenance, and repair, and even provides shuttle service for convenience. However, there have been some concerns regarding Ford's response to certain vehicle issues, with customers expressing disappointment over unresolved problems related to recalls. Overall, Gene Messer Ford Amarillo continues to be a trusted choice in the area for those seeking reliable Ford vehicles and quality service.
Noah was great to work with. The driver was not available so he brought me home. Great service experience.
September 2024
They were very nice and helpful. They brought me a vehicle to drive and picked mine up, then they brought my car back to me at work and swapped me out. It was super convenient! They kept me posted on everything they were doing the whole time. Great experience! Highly recommend!
September 2024
This was my first time getting my car serviced here, and I couldn't be more impressed. The team is incredibly proficient, kind, and welcoming. A special shoutout to my service advisor, Noah, who made the entire process smooth and stress-free. I'll definitely be returning for future services!
