Gene Messer Ford Amarillo is a trusted Ford dealership located in Amarillo, TX, known for its exceptional customer service and skilled team. Visitors have praised the dealership for its welcoming atmosphere and proficient staff, who make the car servicing experience smooth and stress-free. Many customers have highlighted the excellent service advisors, noting their knowledge and commitment to getting work done on time. The dealership also offers convenient services like shuttle rides while customers wait. While most reviews reflect positive experiences, one customer expressed dissatisfaction with Ford's handling of a recall issue, which affected their vehicle. Overall, Gene Messer Ford Amarillo is recognized for its friendly crew, quick service, and comprehensive offerings, including vehicle sales, financing, maintenance, and parts. It's a go-to destination for many in the Amarillo area looking for reliable Ford services.
JC was great to work with and made sure my truck was fixed correctly!
December 2025
Had a dead battery and had my car towed to Gene Messer Ford. They diagnosed the problem right away, sent videos of the process and had me back on the road that afternoon! And they even brought my car to me when finished. Noah Mendez my service representative was the best!
September 2024
Noah was great to work with. The driver was not available so he brought me home. Great service experience.
