Petco is a pet-focused store that offers a wide range of products and services for pets, including nutrition supplies, grooming, veterinarian services, pet adoption, and training classes. The store is known for being clean, well-organized, and having friendly staff, making shopping a pleasant experience. Customers appreciate the reward program that provides a 15% discount and a $5 credit each month, which encourages online shopping with in-store pickup or repeat delivery. The store carries live fish and other pet supplies, though some mention that certain items, like water lilies, may not meet expectations or have lower survival rates. Customers value the store's updates aimed at enhancing benefits, despite some frustrations with the new coupon system, which requires separate transactions for multiple coupons on identical items. Others have noted that the store's hours on the doors may not always match actual opening times, leading to inconvenience. Overall, Petco is seen as a convenient and reliable place for pet needs, with friendly staff and a good selection of products, although some areas like product organization and clarity about hours could improve.
Went in to buy aquatic plants,, wish there was a bigger selection, but staff was very helpful.
February 2026
Went in looking for collars for my dogs and they had very little. Not like Petsmart's selection.
February 2026
Store is usually clean which is nice but I will say the employees aren't the friendliness. While checking out there was a male and female in a conversation and neither said a word other than my total. Then a thank you and turned her back to finish her conversation.
