The AT&T Store in Arlington offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with various wireless data plans tailored to different needs. Customers appreciate the excellent service and knowledgeable staff. Reviews highlight the helpfulness and patience of team members, including Devon, Theron, Jeff, and another representative who provided clear explanations and solutions. Many customers noted the quick service, with some able to complete their transactions in under 30 minutes, especially when visiting right after opening. The store also provides convenient options like prepaid phone plans with no annual contract or credit check, and offers unlimited data plans that include access to nationwide AT&T 5G service at no extra cost. Overall, the store is recommended for its efficient service and friendly staff, making it a reliable choice for mobile needs in the area.
The service is always great. Robyn C. assisted us on the trip. She explained everything on our bill and helped us to pay it in store. The best thing: there was no wait. Showing up right after they open is the best time to go.
March 2025
I had an excellent experience at this location today. Devon was an excellent representative and he made the experience as easy as it could have been. I would recommend this store to anyone in the area.
March 2025
Theron was nice and solved all my problems. I was irritated and upset been on phone with customer service att they couldn't fix the issue. Been on phone for 2hrs decided to go in store I needed a new sim card. I got a phone case a screen protector and a wireless charger
