Bank of America (with Drive-thru ATM) receives praise for its excellent customer service. Employees are described as attentive, responsive, professional, and friendly, exceeding expectations. The staff is noted for being available to answer questions and for going above and beyond to ensure smooth processes. Management is helpful in arranging immediate assistance to avoid customer wait times. These positive experiences have gained the bank new customers and business referrals. Multiple reviewers express gratitude for the great service received when opening accounts and during appointments.
I would like to express my gratitude to an employee of Kent Hegna Bank. Very attentive and responsive person. This is the best bank employee I have met in the last few years. Kent thank you for your help in opening a business account!
January 2024
Went to open a checking account Mr Kent was very helpful I had a good experience at this branch
August 2023
Thank you Nicole and thank you Rebecca for the great customer service experience. You just gained a customer and my business too. I will make sure I refer my circle to you! Again thank you!
