“Came in needing new brake pads and Greg was fantastic! Super helpful, knowledgeable, and went above and beyond what I needed. Highly recommend stopping by O'Reilly and asking for Greg if you need auto parts.”
“I had gone to another O’reillys off of Abrams and the guy that was “helping me” started smirking as if the issue I was having was amusing to him. So I left and went to another O’reillys off New York. Here the manager Luis, was able to find my warranty that the other guy couldn’t find BUT it’s the same system as the one off Abrams WEIRD!! Anyways Luis was very respectful and helped me get my battery that was still under warranty. Thank you so much for your help Luis!!!”
“I just went here for windshield washer fluid. I don't normally go to auto parts stores very often. On this particular occasion there were two employees standing at the counter. One was just standing there, the other was on the phone. I had to wait there with my bottle of windshield washer fluid until the one on the phone finished the phone call before I could get rung up. Not sure what was going on with that. This is my go-to spot for taking my old oil from oil changes and they're always very friendly and good about helping when you with that dirty little task.”
“Jmurillo helped me to get a key fob replacement. Looks 100% like OEM. Fast, professional and affordable compared to dealer or those mobile key replacements. Would use again.”
“easy and quick.. i bought a battery online last night, showed up today and it was waiting for me.. caiden was behind the counter, really awesome guy.. he offered to install my battery for me and knocked it out very fast.. it was a LOT more complicated than normal batteries, so i was really happy that he handled it for me.. great experience”
“This store is by far the best auto parts store period, the reason for that is John and Hasan. These 2 guys are more then knowledgeable about what they are doing and go out of their way to be sure that every customer that walks through the door is taken care of. Its hard to find guys like this in today's world. Whoever is in charge of these guys needs to give them a pay raise yesterday before oreillys loses the best employees they have.”
“Tonia and John have the best attitude also the both of these employees had the absolute best customer service I have had in a while made sure I left will everything I needed for my car thank you both”
“I went there 5 min before closing. I had been to atleast 5 prior stores to purchase a light for my blinker, no other store would put it in fir me. The guy working here was so kind, he not only installed it, but he was super fast and really knew his stuff. He went over and above to help me. Im super grateful that there is still this level of customer service. A+”
7:30AM - 10PM
1131 W Division St, Arlington
Battery Stores
“One thing they're known for is holding on to that warranty and doing what they said they're going to do. I took back a serpentine belt and they replaced it free of charge”
7:30AM - 10PM
625 W Pioneer Pkwy, Arlington
Battery Stores
“I just received the best customer service from here!! My uncle Jesse had a headlight go out. So we came here to buy a new bulb. Marco was extremely respectful and even changed the bulb out for my Uncle! Thank you so much Marco! So glad to see there are still good people in this world!”
“It was last minute type night thank you to the gentleman that help me get the light I needed and again I'm sorry for walking in when y'all were closing but thank God I could get my light going and not get pulled over”
“I came in earlier today for an exchange on some hubcaps. I was helped by Austin who did a fantastic job and has great customer service. He made sure that all my questions and part needs were taken care of. However, there was a younger man named Saul who really needs to be taught on what is appropriate in the work place. A majority of the time I was there, he was on his phone just sitting on the counter. When he did interact with me, he was very rude with no intention to help. He spoke very rudely to Austin when Austin was just trying to be helpful. He was also rude to another customer on the phone.”