“I stopped by O’Reilly Auto Parts this past Friday after struggling to figure out what was wrong with my car, and I’m so glad I did. Joe, the gentleman who helped me, was incredibly patient, knowledgeable, and genuinely cared about helping me find the issue. After not getting the help I needed at another place, this experience really stood out. He took the time to listen, walk me through things, and made sure I left feeling confident about what was going on. Truly appreciate the excellent customer service!!”
“As I entered, one of their team members greeted me and asked me what I needed. I needed a new battery for my truck. They had it in stock and installed it for me. I was very pleased with their prompt service. I will definitely go back there the next time I need something for my car or truck.”
“Jeannie was amazing, she answered all my questions and concerns about my car and was so polite. I always get intimidated going into an auto stores and her presence/ knowledge alone gave me comfort.”
“The voltage on my car battery had been running around 12.3. I figured it was time to change it. I stopped by O’Reilly’s last week and came across a young man named Blake. I asked could he change it if I bought it from him and he said yes. So I said let’s do it. He gladly came out and got to work. Being that my battery is in the trunk I had to take a few items out and I held the insulation for him. Chevy is wrong for putting that battery in that awkward position on the Camaro. I would say it took him about 30 minutes. He was very patient and kind. Wish I could have tipped him but unfortunately they can’t accept them so he asked that I leave a review for him. Thank you Blake for your help and hopefully if anyone goes to this O’Reilly’s they’ll encounter your pleasant attitude and willingness to help.”