Brakes Plus provides excellent and fantastic customer service that is surprisingly friendly, quick, and stress-free. Customers report a terrific experience where employees go over and above, taking great care of their vehicles for maintenance, repairs, and alignments. The process is simple, and the work is done right with good workmanship. The team, including the manager, takes time to thoroughly go over everything a car needs. They stand behind quality products and service at a great price, even applying coupons to save customers money. A notable service is ordering Lyft rides for customers, allowing them to wait at home. With easy appointment booking and walk-in service, customers never leave with unanswered questions and consistently recommend Brakes Plus for all car repairs besides tires.
Jay and his team took a look at more than requested, free of charge, and gave their honest opinions of resolution options and timing, without any pressure. (As the cliche woman, I very much appreciate the no pressure part 😊)
July 2025
They were super nice and efficient! Love the communication as well☺️ and Micheal is so kind!
July 2025
Michael Chavez and his employees have always done a great job. I bring all of my cars to Brake Plus off of Eden and Matlock. I appreciate them always going over and above to make my experience terrific.
