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“I hate having to go into any bank, but as far as big bank branches go, this is a really good one. Staff is courteous and qualified, and ATM is well maintained. The facility is clean and comfortable when you have to wait, but they take appointments online and honor them here pretty well.”
“Great location. It’s in the center, so it’s safe, as people are watching. But ATM is Dow a lot of times. But when it’s working it’s very convenient. There is a Bank of America banking location nearby. So that makes it even better. But this is my go to. Sometimes lines are long, as it’s in a strip mall.”
“Place is very well lit. But the driveway is so bumpy. Just be careful as it has a very narrow passage or else you will hit the yellow pole. Also be careful, as one corner of the Parking lot in which this ATM is located very Dark. Good convenient location. Newly laid Abrams Road is very convenient.”
“Great customer service! Everyone it’s always super nice and helpful. The nice Hispanic/ white girl in the teller line with glasses is fast and friendly and the skinny white guy are always super helpful .”
Open 24 hours
3951 Matlock Rd, Arlington
Atms
“Really great bank to use! Christian is very informative and knowledgeable! He takes his time when he helps you and don't feel rushed at all! I highly recommended using him! You won't be disappointed!”
Open 24 hours
3648 Matlock Rd, Arlington
Atms
Open 24 hours
4720 S Cooper St, Arlington
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Open 24 hours
3360 Matlock Rd, Arlington
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“WOW -- what excellent customer service! We went today to open a new account, and three different staff people, including the branch manager, greeted us warmly and made the whole experience easy and pleasant. When our Personal Banker was explaining things, she could tell I was nervous and unsure of which option, so she patiently explained and re-explained things to put me at ease. Even my husband, who is very detail-oriented and sometimes skeptical, was impressed with her knowledge level! We left, not only confident that we got the best account options for our current situation, but feeling like we had made a true friend in our Personal Banker. For the first time, we have a person to call directly if we have an issue, not just an 800 number. I never knew banking could be so positive! Thanks, Chase, and well done for building such an amazing environment of real service!”
Open 24 hours
1020 E Pioneer Pkwy, Arlington
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“To me, all of their facilities that I've been in are all organized, have a quiet atmosphere no confusion with any of my transactions. The staff is friendly, and there haven't been any lines worth mentioning, since I've joined Navy Federal Credit Union!”