I just go here because my work has this as their bank. Bank of America is my bank. I like coming here. I don’t know what everyone else is talking about in the comments but maybe the old staff was rude in the past. Customer service here at this Frost Bank is very good. Everyone greets you when you come in and I like that.
October 2023
Sarah Cline was amazing! She was very courteous and extremely efficient in helping me open a personal account, I was there for like 20 minutes and out the door with a new account! Thank you Sarah!
August 2023
I am amazed at the excellent customer service by everyone working at Frost... In this age of apps, ATM's and digital associates It's refreshing to have your phone call answered by a real live human...
