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“Our stove went on the fritz at home and we bought a new one from Lowe’s. We all know how important a stove is so instead of paying for installation and waiting a week for it to be delivered, we opted to install it ourselves.
As my luck normally goes with anything around the house there are always several trips to the hardware store. I needed new fittings for the gas regulator and couldn’t use the old one because I couldn’t get it out. So off to our local Ace Hardware. Jeff and the other gentleman working in Plumbing were fantastic. They found the right fitting and also told me the right “Teflon” tape to use for the fittings. I’m glad they did because I had no idea that the Teflon tape I bought there an hour earlier wasn’t the right type of tape for what I was doing.
After I got everything put together, installed, etc. one of the mounting brackets had fallen inside of the range and it couldn’t be recovered. So back to Ace we go and we talk with the gentleman from Plumbing again. He tried to help us find something similar to secure the range to the counter, but we all came out empty handed.
Everyone there is always so helpful. Though more expensive than Home Depot or Lowe’s, I will always pay extra for kind, friendly and polite people who go above and beyond to help customers!”
“Great service, as the norm for them.
Attentive employees always ready to help what you need.
In case they don't have it, you know for sure they tried their best and you could end with a bag of fresh popcorn”
9AM - 6PM
3810 S Cooper St, Arlington
Hardware Stores
“I bought both the XL and regular box corner jigs from Rockler. During my recent move, I lost the size guides. Rocker replaced them for me free of charge. I will continue to do business with this company as they are extremely helpful and supportive”
“Really good people there, excellent customer service and really good prices on tools, he was very patient and explained everything as best as he could to his knowledge, was very focused on what he was telling us vice versa.no doubt in my mind I will most likely go visit this spot soon for my next purchase ?A Bluetooth speaker to add to my electronics is what I have in mind ???Thank you for the great customer service”
“I walked into Ace with a crib screw problem that Home Depot couldn’t even begin to help with. Before I could explain the whole thing, a guy named “Hey Mike” — yes, that’s literally what his name tag says — stepped in like it was nothing.
He grabbed pliers and an Allen wrench, freed up a jammed bolt-barrel nut combo from a baby crib bracket in about 30 seconds, and acted like it was no big deal. Didn’t upsell, didn’t stall — just fixed it.
If you’re stuck, frustrated, or out of your depth, don’t waste time elsewhere.
Just walk in and ask:
“Where’s Hey Mike?”
He’s the kind of guy who doesn’t just solve the problem — he makes your day better while doing it. Legend.”
“Quick great service. Affordable pricing. Like others have suggested, check this store out before going to big chain stores. Appears to be women minority owned, which is a plus if so!”
“This faucet parts store is like a secret society of plumbing experts, and boy, do they know their stuff.
Stepping into the store, you're greeted by a friendly staff who seem to have an encyclopedic knowledge of all things related to faucets. They'll help you identify the most obscure parts and offer suitable solutions. Their expertise is truly remarkable!
The range of products is extensive, covering every possible faucet part you could ever need. From vintage models to the latest high-tech faucets, they've got you covered. And if by some chance they don't have a part in stock, they'll go the extra mile to source it for you promptly.
The store's clean, well-organized layout makes shopping a breeze. You'll find what you need without any hassle, and the prices are highly competitive. Plus, they offer some great deals on high-quality brands, which is a huge bonus!
What sets this place apart is their commitment to customer satisfaction. They'll take the time to understand your specific needs and won't rest until you're fully satisfied. It's a level of service that's rarely seen these days.
For all your faucet dilemmas, this faucet parts store is your go-to savior. They'll ensure your projects are a success, and your faucets are running smoothly. With their knowledge, inventory, and dedication, they've earned a stellar reputation.
Five stars seem too meager for the exceptional service and expertise they offer. They deserve a full five-star review and then some!"”
“Great place to get window screens made and repaired! Barry took care of a few window screens I needed, and at an amazing turnaround! I took the screens I needed repaired and also made a request for additional new ones in the morning, and by the later afternoon I received a call that Barry was done!
Previously I took the screens to another Ace in Arlington and they held them for 1 week without even starting on them! This is the Ace to visit! Great customer service at Van Marcke's Ace Hardware and an amazing team. Thanks Barry!”
“We have always had a great experience with Afisco. Evan and his team provide our company with on-time industrial products, excellent customer service, and creative solutions to help our business grow.”
“The unloading or loading is at the back of the store, easy access. We had the appointments at 6 AM and we stayed to sleep in the place. The unloading was prompt. They arrived at the truck due to the documents, strict appointments.”
“When I tell you this Rigging company has helped us so much especially a young guy there Named Carlos Bernal he is so awesome when it comes to Customer service it is extraordinary, this guy has helped me on his own days off, just to get me out of a bind if I could give them 10 stars I would. This is the go to place for rigging and your needs”
“Absolutely amazing service. The manager Sean helped me order equipment and arranged delivery. The job went smoothly and there was excellent communication. Thanks!!”
6:30AM - 5PM
2215 E Division St, Arlington
Hardware Stores
“Good tools, especially the roofing guns, and I bought them at other chain tool stores and they have failed me. I don't know why, but the tools from Texas Tools Traders are of better quality, even at a lower price than in other stores.”
6AM - 11PM
4611 S Cooper St, Arlington
Hardware Stores
“Absolutely excellent service today spent almost 30 minutes looking for a certain part until one of the Home Depot associates named FERA helped me out not only did she help me find the right part which at the store I was at was not in stock but also called a different stores manager had them pick up the part for me and keep it reserved. Absolutely awesome.”
“Absolutely excellent service today spent almost 30 minutes looking for a certain part until one of the Home Depot associates named FERA helped me out not only did she help me find the right part which at the store I was at was not in stock but also called a different stores manager had them pick up the part for me and keep it reserved. Absolutely awesome.”
“Almost all the time they have what we need or will help us get the job done. I have been in business for over 50 years can't remember what I did before Home Depot was there, but thank you for being here”
“Great sale on mulch, so we stocked up. Very friendly staff and lots of choices of plants and flowers, although more expensive than other places.
Our only complaint was that there weren't any flat carts to put it on. And looking around, very few people had one. Where are all the flat carts? They certainly weren't in the garden section. That could definitely be improved”
“I am writing to express my heartfelt appreciation for the outstanding customer service I received during my recent visit to your store.
Upon entering the store, I was immediately greeted at the door by a friendly associate. This warm welcome set a positive tone for my entire shopping experience. Not long after, I was approached by two more associates who asked if I needed any assistance. Their attentiveness and willingness to help were truly refreshing, especially in comparison to a recent experience I had at Pappasito’s Cantina, where I received no service at all.
The level of care and dedication your team showed made my visit enjoyable and stress-free. It's clear that Home Depot values its customers and strives to provide exceptional service. I will certainly be returning for future shopping needs and will recommend your store to friends and family.
Thank you once again for the excellent service.”
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“Came in to up grade a trimmer and an edger. Had lots of question and Eric and the staff were very friendly and had lots of very good advice. This is my second time to this place of business in the past 2 years and their service and knowledge is still amazing!”