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“Came to this location after another store was rude and unhelpful. The gentleman I found out later was the manager was phenomenal. My uncle has PTSD and doesn't do well in public but this guy was patient with him and made sure he understood all his options and had everything he needed before we left. Would highly recommend this location if you use this cell carrier.”
“Great experience with Tanya this T-Mobile agent was very patient, kind knowledgeable it's was great to work with her she resolved all my problems with a simple ? I give her a 10/10”
“Great company....I used them for many years for my RV in motion satellite, my mothers house AV issues and just everything that requires technically complex Audio, Video, Satellite or Internet expertise either in home, office or mobile. Absolutely outstanding company that has a answer and a working solution for every single technical problem.Darren and Angela Carollo, Dallas”
“If you are looking to join T-mobile services. Please go to the store on Lamar in Arlington and ask for Glenda. She is absolutely amazing at her job. She will take very good care of you as a customer.”
“After Southern 441 Toyota in West Palm Beach, FL failed to get me the info on how to activate my Ikon, (and what it does), Ana from Ikon Technologies reached out to help. What great customer service! Thank you, Ana!”
“Jake is a manager at this Verizon location and he is awesome! Very personable, attentive, great communication, professional and invested in helping up fix the problem. It made a stressful situation a whole lot better!”
“Maria is the best!
I went in T-Mobile hoping and praying that someone could help me with the zoom and she did it with two clicks Wow
Thank you Maria for helping me with my Troubleshooting issue❤️”
“I came to the store to submit my phone and was completely misinformed via phone. Malik helped me for over an hour and did everything he was able to do to help me. I appreciated his paitience, kindness and dedication to assisting me fully!”
“Verizon customer service has wasted over 3 hours of my time over their mistake. I gave up and went to the store on I 20 Arlington. The manager fixed it in a matter of minutes and Jada set me up with a new phone and even saved money with combining streaming perks that allows me to bundle through Verizon. Excellent customer service AT THE STORE.”
“Sr Expert Austin was amazing! 1 hour with phone support with no resolution. It took under 4 minutes for Austin to identify and fix the problem. Great employees like Austin keeps me with T mobile.”
“I want to commend store employee Juan. He exemplifies excellence in customer care. Any employee who wants to be great in service/ care for customers, observe Juan.??”
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“I would like to thank Tony for fixing my phone the correct way. He was so kind and he made sure he did everything to make it right. Thanks Tony so much if you go here ask for Tony.”