Metro by T-Mobile at 2800 S Cooper St is known for providing friendly and efficient service. Customers appreciate the staff’s knowledge and helpful attitude, often leaving with good results in a short time. Many reviews highlight the clean environment and the staff’s genuine concern for customers, with some earning special praise for their attentive service. The store offers a variety of 5G phones from brands like Apple, Samsung, and OnePlus, and provides prepaid plans with unlimited talk, text, and data. However, some customers feel pressured to purchase phones and find the extra charges, such as a $5 tax or high SIM card fees, disappointing. There are concerns about the high markup on SIM cards compared to other providers, and some customers mention significant additional charges for activating new phones, which they find excessive. Despite these issues, the overall experience is positive for many, especially due to staff members who go above and beyond to help. The store is praised for its cleanliness and helpful staff, making it a recommended place for prepaid cell service needs.
These people never let me down...... Thank you guys
June 2026
I went in and spoke with Mr. Ahmed about transferring a SIM card. He was extremely helpful and quick. Genuinely the easiest experience I have ever had setting a new phone up. Thank you Mr. Ahmed!
June 2026
Alex was very helpful and attentive. He gave us great service.