Pep Boys in Arlington, TX, is a reliable auto service and tire shop known for its expert tire services and comprehensive vehicle maintenance. Customers appreciate the polite and professional service from the staff, who are dedicated to helping with various car needs, including oil changes, brake repairs, and battery replacements. While some reviews mention concerns about understaffing leading to longer wait times, many customers find the service to be efficient and fair in pricing. The shop specializes in new tires, tire repairs, and replacements, with same-day services available to ensure safety on the road. One customer highlighted how a technician accurately diagnosed and resolved a tire issue without unnecessary upselling, showcasing the shop's commitment to honest service. Another reviewer praised an employee for providing clear explanations and excellent customer service, which influenced their decision to return for future repairs. With over 100 years of experience, Pep Boys aims to be a trusted local tire shop and auto care center, serving all types of vehicles, including hybrids and electrics. Overall, the combination of quality service and knowledgeable staff makes Pep Boys a preferred choice for auto care in the area.
Experience at this location was pleasant. The service clerk was polite, helpful and professional. He explained the long wait due to there only being one tech available and other vehicles were before mine.
No issues so far with my vehicle so I plan to return for future repairs.
October 2024
Still one of the best spots for quick service on your vehicle. It's different that they do not have a store anymore but the service is still top-notch! Fair prices, great service, an great part's.
September 2024
Service representatives were very kind and personable but my repair was two hours longer than the estimated quote time.
