Sheraton Arlington Hotel is located in a prime area, making it easy to access baseball and football games, as well as Dallas and Fort Worth. The hotel is about 15 minutes south of DFW airport, providing convenience for travelers. While the property is somewhat dated and could benefit from updates, the friendly and inviting staff greatly enhance the experience. Guests have noted exceptional customer service across various departments, including the restaurant, cafe, meeting room, front desk, bar, and housekeeping. A standout employee, Ariadna, has been praised for her attentiveness and kindness, making guests feel welcomed and valued. Many visitors appreciated the great service, especially from the cafeteria staff, who were noted for their warmth and hospitality. Overall, guests enjoyed their stay and expressed gratitude for the attentive service they received during their time at the hotel.