Texas Trust Credit Union

Banks, Credit Unions
Hours: Texas Trust Credit Union has been dedicated to helping its members build brighter financial futures since 1936. It prides itself on maintaining a friendly, member-owned cooperative spirit, offering personal finance services with a small-town feel. The credit union is often praised for its amazing customer service, with many members highlighting the kindness and helpfulness of staff. Employees like Aaron and Regina have received commendations for their patience and thorough explanations, making financial discussions feel comfortable and reassuring for members. However, there have been some concerns regarding transparency in financial products. One member reported a frustrating experience with a loan officer regarding insurance costs that were not clearly communicated, leading to confusion and dissatisfaction. Despite this issue, the branch manager took the initiative to resolve the matter, showing a commitment to customer care. Overall, Texas Trust Credit Union is recognized for its excellent service and dedication to its members, while also acknowledging the need for improved clarity in communication about financial products. Members are encouraged to join and experience the supportive environment for themselves.

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1. Arlington, Texas