Advance Auto Parts, located at 600 E William Cannon Dr in Austin, is known for its outstanding customer service and knowledgeable staff. Many customers have praised the team for their attentiveness and willingness to help. Notably, Lorenzo and Gustavo have received high marks for their dedication and passion for providing top-notch service, often going the extra mile to ensure customer satisfaction. The store offers a variety of automotive aftermarket products, including leading brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers can take advantage of free services such as battery testing, battery and wiper installations with purchase, engine code scanning, and oil recycling. Additionally, shoppers can save money by joining Speed Perks, a loyalty program that rewards points toward discounts. Many reviews highlight how helpful and responsive the employees are, even when customers come in with urgent issues. Overall, Advance Auto Parts fosters a welcoming environment where customers feel valued and supported, making it a reliable choice for automotive needs.
Good experience!! Costumer service was great and the place is look always clean
December 2025
Great Customer Service, Great location. Marco is the man and made my visit. Was super simple to get my code tested and Marco was very knowledgeable on where everything was in the store ! This will be my auto store from now on.
October 2025
Tabitha was great she made my experience easy and fast she helped me find every part I was looking for within 15 min best service I’ve had
