Advance Auto Parts at 1813 W Parmer Ln in Austin offers free store services and same day options. The staff offers great customer service. David installed a battery quickly and professionally and got the car back on the road. Jesse helped out and installed a headlight after purchase with no extra charge and answering other questions. Daniel replaced a hybrid battery in about 5/10 minutes and the customer felt beyond grateful. Jonathan helped with an alternator, an absolute lifesaver, angel on earth, and the staff was top notch. The location also offers windshield wiper fluid, fuel injector cleaners and other parts. Customer got free battery testing, free wiper installations, free engine code scanning and free battery recycling. The loyalty program Speed Perks Save points toward discounts.
I went to the W Parmer location to get brake pads. Isay helped me with everything I needed. He was friendly, very patient, and very helpful. I would return to this location just based off of his customer service.
July 2026
Just wanted to spread the word out that the GM at store #7885 Fernando Reyes went above and beyond to help me and my family out we need more people like him, staff was great also very polite....I give them 1000%
July 2026
David was wonderful he was knowledgeable and even was explaining what my possible problems and there solutions was