The Airgas Store receives mixed reviews regarding customer service and efficiency. Some customers report slow service and a clunky business model, noting staff with a bad attitude and an account application process perceived as overly intrusive. Others describe receiving beat-up gas cylinder exchanges. However, several customers report a great experience, with friendly and eager staff who provide prompt and kind service, swapping tanks quickly and helpfully even for first-time visitors. Experiences appear to vary, with some customers choosing alternative suppliers while others are satisfied and plan to return.
