“Melissa Moreno in your Austin Texas location assisted me in my purchase of a refrigerator last April, after having helped me with prior purchases of plumbing fixtures. I just want to compliment her for the high level service she has given me. Its so rare these days to find people who know the products they sell and who are willing to take the time to really assist customers. She not only did that, but has assisted me AFTER the sale, when I had difficulty reaching manufacturers for service needs. She is just the best! She is my go to person for plumbing and appliance needs!”
“Better quality with more professional level options than big box retailers. Compact and accessible store layout with super easy and quick get and go when you are on a tight schedule. Very reliable and true dimensional lumber. Small town friendly employees that actually know the products. Very highly recommended.”
“These people are the grand masters of any tool you need. If the wizards don't have it in stock, they can get it overnight! Will be back again! 12 out of 10 on service with a smile!”
“I love the vibe of this place on Saturdays with the jazz band playing while I pick up things for around the house.
I won't give marks off for this (it is Texas and I'm a special use case in that I work on a lot of european electronics) but there's zero metric tools/fittings available. Everything is SAE.
Other than that pick up a chicken or some shop rags or some cleaning supplies, or a horse saddle. It's all there!”
“The gentleman there very friendly. I was running late in traffic due to traffic accident on the way over there. Yeah, he waited a few minutes. I highly recommend this place.”
“Know what you want before you go. They have some great prodects at reasonable prices, but spend the extra mony on name brands elsewhere if you want your powered tool to last for decades.”
“I have gone to Travis Tractor for my equipment purchases and parts for the last 16 years. It’s a small personally owned business with friendly and knowledgeable people. They’ve been a part of the South Austin scene since 1990. If they can’t find something for you, they will try to make sure you get somewhere that can help.”
“I don't understand any review that complains about customer service here. ALL of the staff was super friendly, fast and attentive. I needed a rare bolt for my paddle board fin and they gave me multiple options. I almost didn't come here because I was worried about being treated badly as a woman, but nothing was further from the truth. Thanks so much!”
“I don't know how I missed this place for the last 40 years, but the checkout lady was efficient and kind and helpful, and so were the guys that worked there in the store, walking around. Just the whole experience was amazing and awesome, and how often do you run across that, really?”
“Go here first! I'm sure professionals already know that these folks are way more helpful, have better pricing, and have 10 times more products, parts and pieces than any big box store, ever. I'm just a DIY'er that was lucky to have found them. They were incredibly helpful and patient, getting me all set up to do my first-ever glass replacement successfully while saving big bucks. Is it weird to say that I'm looking forward to my next glass problem just for the satisfaction of fixing it myself with guidance from the good folks at this business?”
“I have used Guardian several times for my company now Strickland Electrical. Twice for a contactor and most recent a cycle sensor relay. Unfortunately they did not have the item I needed as it was discontinued. Robert went above and beyond his service by providing me with an alternative. Along with searching high and low for my original part. I have nothing but the highest regards for Guardian and Robert.”
“Exceptional and Best of the best; Texas Welding Supply is by far the greatest medical and commercial gas supplier in Central Texas. I say this so emphatically that I can honestly say second place is not even close! Their staff (customer service, warehouse and delivery) are incredibly knowledgeable, helpful and eager to help. They go above and beyond at every level. I have had multiple experiences with them and they only get better! I wish I could give them 10 stars!”
“Ricardo Macias was an excellent salesman today and give me the attention I needed Ricardo deserves a salary increase thank you Airgas team to always have quality employees”
“We frequent breed weekly as our home renovation project continues. Bill is always extremely helpful and goes above and beyond with helping us find the correct items needed. Thank you Bill!”
“Good selection of plants for this time of year. The man working the checkout register in the garden center was great. Friendly, fast, organized, easy to give a good rating.”
“Staff are friendly, accessible, and knowledgeable. I was able to repair the leaks on a “vintage” pipe with the help from this particular Ace Hardware store.”
“JESUS CHRIST! I was having such a horrible day before I came here. Everything that could go
Wrong DID. The folks here were so freindly and knowledgeable and I almost don’t mind driving AN HOUR to get here. Steven the locksmith was an absolute godsend and I will be coming to HULL anytime i have any lock related issues!”
“James was absolutely wonderful and so helpful! It ended up being more affordable to go through Decor Builders Hardware than buying online. I almost ordered hardware on Amazon, but you can’t beat the quality at Decor Builders to last decades. There are a ton of options. I’m not worried about them chipping with my kids using them every day. I’m so happy with both the service and the product. Thanks, James!”
“I work with AGC remodeling and I’m in here. Several times a week. Customer service is awesome materials being ready and then loaded up. The customer service is like no other. I’ve seen five stars. Great people wonderful company.”
“Excellent group of people they are always looking out for your landscape needs from plants to trees and landscaping needs good pricing they can also order parts and plants you might need or won't”
“I go here when I am in a pinch for my goats supplies. It is a little pricey, but they do have a unique selection of all sorts of things. Animal supplies, tools, boots, clothes, gift able, and more.”
“As an interior designer, I value professionalism and expertise, and Chrissie Berkley delivered both! She was a pleasure to work with. Knowledgeable, attentive, and made the process effortless. Highly recommended!”
“Don’t be fooled by the fact that it doesn’t have a fancy entrance. This is one of the most complete stores I’ve ever seen. If you’re looking for screws, tools, boat parts, trailer parts, or just about anything else, this place is definitely worth checking out. I was genuinely impressed by their selection. Highly recommended!”
“Stopped by on an early Wednesday morning to try and find a fitting for a PRV that Home Depot/Lowe's didn't have. The fellas behind the counter examined the broken part that I had, and found me a new PRV unit at near the cost of the fitting alone. In and Out within about 5 minutes and on my way home back for a repair.”
“I can’t believe I won this Traeger smoker from the tradeshow. Big thanks to Heath and Henry for always having the products I need from plumbing to appliances to electrical to HVAC and anything else in between.”
“Very quick at responding to the request and was able to come out within the hour to fix our door lock and fix our front door that was catching, which he did for us without charging extra. Very pleased with the service and would highly recommend it.”
“Whenever I visit my parents in Dripping Springs, I always make sure to stop by the store. It’s such a neat little place, and the staff is incredibly helpful and the store is always clean. I really wish I had one closer to home.”
“Went to McCoys Mother’s Day event. We’ve come to various events over the last couple years. Employees are always so nice and everything is set up great. Thank you!”
“Incredibly kind staff who were willing to go out of their way to help us with fixing something! Thank you to Randy and Johnathan for being so nice, helpful, and easy to work with! 12/10 recommend this company and the people who work there!”