Extra Space Storage on 1620 S IH 35 Frontage Rd in Austin offers a large selection of storage units, including drive-up, climate controlled, and non-climate controlled options. The facility provides exceptional security, electronic gate access, multiple entrance gates, and is ADA compliant. Features include drive-up access, wide drive aisles, elevator access, parking, electricity, and convenient freeway access. Deliveries are accepted. The staff is helpful, friendly, professional, and goes above and beyond. They are known for exceptional customer service, promptly returning calls and easing concerns. The process of getting signed up is fast and easy. The facility itself is incredibly clean and the units are very nice. The location is good. Customers report having an amazing experience, feeling their belongings are safe, and many state they are repeat clients or would definitely use the facility again.