Austin MacWorks is a friendly and helpful business that specializes in Apple product repairs and support. As an Authorized Apple Reseller, they focus on meeting their clients’ needs with personalized service. Customers have praised the knowledgeable staff who are quick to help, whether it’s fixing an iPhone, laptop, or recovering data from an external hard drive. Many reviews highlight the staff’s helpfulness, good humor, and no-charge advice that often saves customers money. The team is experienced and attentive, taking the time to ensure repairs are done properly and clients leave satisfied. Unlike larger stores, Austin MacWorks provides a welcoming environment where customers feel cared for and valued. Whether dealing with technical issues or data recovery, clients appreciate the quick, friendly, and effective service. Overall, Austin MacWorks is known for its expertise, personalized approach, and dedication to customer needs.
Prompt customer service. The gentleman addressed my charging issue with my phone and was able to take care of it at no charge.
May 2024
Walked in with a strange issue with my iPhone (visual guide was turned on and I had no idea what that even is). The gentleman helped me out and was very knowledgeable. I tried to pay for the service but they said it’s ok.
May 2024
Walked in and they helped me with a sticking key right away. Great customer service.