Austin Royal Motors

Used Cars
Hours: Austin Royal Motors is a dealership known for providing a friendly, honest, and positive car-buying experience. Customers appreciate the well-maintained cars, great prices, and personal approach of the staff. Many reviews highlight how staff members walk customers through every step, answer questions patiently, and focus on transparency. The selection of quality used cars often exceeds expectations, making it a reliable choice for those seeking a good vehicle. While most experiences are outstanding, some customers initially faced issues with their used cars, such as a BMW X5 that began to fail shortly after purchase. However, the dealership's staff, especially Sina, responded with care and honesty. Sina’s mechanic is highly skilled and goes above and beyond by teaching customers how to diagnose problems themselves, even without extra charge. In one case, he personally delivered a replacement tire after a customer’s tire was shredded, showing genuine commitment. Customers also note that Sina is responsive and concerned about post-sale issues, despite the “as is” policy. Overall, Austin Royal Motors stands out from typical used car dealerships by prioritizing honesty and customer satisfaction. The staff is seen as genuine and caring, not just interested in making quick sales. Many customers who initially doubted the dealership’s integrity found themselves reassured by their experience. For anyone looking for a used car, this dealership is recommended for its quality cars, transparent practices, and sincere intent to ensure customer happiness.

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1. Austin, Texas