AutoZone Auto Parts in Austin, TX, is a trusted retailer specializing in automotive replacement parts, maintenance items, and car accessories. The store is known for its excellent customer service, with staff members like Marcos and Ricky C receiving high praise for their professionalism and attentiveness. Customers appreciate Marcos for going above and beyond, whether assisting with car battery options, helping install a fuse, or delivering and installing a new battery when the store was unable to do so. His positive attitude and quick, expert service leave a lasting impression. Ricky C is also recognized for his friendliness and knowledge, especially when replacing a remote battery and answering other questions. The staff's willingness to help, including installing parts or providing quick solutions, makes customers feel valued and confident in their service. Overall, AutoZone Austin #1396 stands out for its dedicated team members who ensure a smooth and helpful experience, making it a go-to destination for automotive needs. The store's commitment to customer satisfaction is evident through consistent positive reviews and personalized assistance.
selection is great, checkout can take 5-10 minutes though
September 2024
They never pick the phone up at all. This is the 5th time I go here and I call before hand and they never pick up. They leave u on hold for more than 10mins this time they put me on hold for 19mins and hung up on me when I responded to them saying I’ve been on hold for 20mins
June 2024
Very professional the man and fast service and warranty check this was like take 5 service so appreciative!
