Bank of America provides drive-thru services and has taken steps to enhance cleaning based on CDC guidelines. Hours may be temporarily modified, and clients are advised to check the Mobile App or website for current hours and services. Reviews note that concerns are always satisfactorily resolved. Staff are described as excellent, friendly, and helpful, knowing clients on sight. They assist kindly, answer all questions, and speak Spanish perfectly. Staff give several options and explain the pros and cons of each method without pushing products. The door unlocks automatically at opening time. Each visit with staff is reported as an excellent experience.
The times that I have attended this bank with a concern it has always been satisfactorily resolved... I am very grateful to the representative Geronimo Bargas who always assists me very kindly, answers all my questions, in addition to speaking Spanish perfectly... and the colleague who always receives me is also very good... read full comment
May 2024
The two tellers I’ve worked with are good. However there is only ever one person at the counter. Multiple people in line but one teller. But hey good thing you’ve got a host to direct traffic..? Please staff up…
September 2023
John is the best staff I have ever met in banking. Tried to send a contractor money while I ran out my check. John gave me several options and explained the pros and cons of each method. He introduced a bit but did not push me to buy any products/investment.
