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“I ABSOLUTELY LOVE THIS BRANCH! Jana the Branch Manager just has a way of making sure you understand every step of the process & making you feel seen as a customer!”
“I have been a member of PECU for 30+ years. The employees here and at the branch locations treat me like family. Transactions are easy and communication is professional and always courteous. I am grateful to have a bank that takes care of its customers and is willing to work with you and for you. I worked with Katy today and she was very helpful and kind. Thank you PECU!”
“Great experience, staff is very help, informative, and the process is pretty quick. Manager Yuri is great and teller Mary is wonderful! So glad I opened an account, I should have done it sooner!”
“Amerika was really great she assisted me with all my banking needs! Definitely recommend this bank to anyone looking for exceptional customer service with knowledgeable bankers!”
“Priscilla went above and beyond helping me with an issue that happened at a different location! She was polite and helpful, and her and her supervisor made sure to resolve my issue. I've been banking with Woodforest for a long time, and people like them are exactly the reason why.”
“Each time I go into the PECU branch on 42nd street the service, expertise and helpfulness have been wonderful. I’m happy to have been banking with PECU for over 40 years.”
“I went inside the branch this morning not knowing what to expect. I was greeted with smiles and laughter. The four ladies that were there are the most wonderful and welcoming individuals I've met. Thank you ladies for helping me out this morning.”
“The women who work there are always very polite. I got busy with Christmas and lost all track of the days and totally missed my due date and when they called to remind me they were so sweet and understanding. Even when I went in all the ladies there greated me with smiles. Just love there attitude I would definitely recommend this to anyone that might be tight on money. Thank you ladies job well done.”
“I had the best experience with Juanita there at the bank. I went in to close my account since my circumstances were unfortunate and as I started to explain to her what was going on she proactively got me approved for a loyalty line of credit which in return I didn’t have to end my relationship with them helped me to relieve some stress that I was dealing with. Thank you so much Juanita!!”
“This branch inside Walmart on IH35 is the absolute best place if I could give 10 stars I would the gentleman helped me get my money orders together for my new apartment I went back and forth with my apartment complex getting several money orders but they were so helpful and it really made my day I absolutely love this place and I highly recommend them to anyone looking for a new bank or in the market for a forever bank because this place is top notch”
“I needed to know about some low interest options for short to medium term lending for my business and their banker Brynner was really helpful in explaining to me which products might be a good fit. Once I decided on a product, he sent me a link and the application was able to be done entirely online. The process was really simple and quick. I don't even do my regular banking with Southside Bank and they were super happy to help me. Thanks Brynner!”
“Haley was amazing! She was informative and very thorough. I couldn't have asked for a better experience. She was an absolute pleasure to work with. So happy to have found a group who really cares.”
“I have a very pleasant experience at this branch since I moved here from Elgin I have Been banking at this location every one is super nice and very very helpful.”
“Authorized Credit Systems helped me save on everything a small business owner can think of. Transactions, balance transfers, and more. Great family run business that will support your local business.”
“Carrie and team were excellent and made the entire process smooth, personal and even enjoyable. Super detail-oriented and upfront about everything, it was great working with this crew.”
“Right people working on right place i have came many times they are always give us good service with big smile ALISON and MAGGIE and other staff too always friendly
Thank you really appreciate ?”
“Had to wait a bit while they finished up with another customer. But they have excellent friendly service and offered water while waiting. Manager knows what he's doing.”
“Excellent customer service! DeAnne was a tremendous help to me, taking her time to find a solution and staying with me on the phone while I navigated our phone providers website. Ultimately what seemed to vex me for weeks was now resolved with a 10 min call. Thank you for making my day! You deserve a big high-five!”
“A Transformation Experience with Brian K. Marshall
Mr. Marshall, the Chief Program Officer at BCL, was truly amazing throughout my entrepreneurial program. He worked tirelessly to ensure we have the coaching, guidance, and education we need to grow and thrive. Brian asked the tough questions that made me think about my business on a deeper level. His financial analysis was incredibly insightful, and he provided actionable next steps that I could implement right away.
I am grateful for his support, expertise, and dedication. If you’re an entrepreneur looking for real growth, Brian is exactly the kind of mento you want in your corner.”
“Uziel Salas is the greatest of all time. He is super helpful and got me taken care of with opening a new account and transferring my balance from my old account to the new one. 10/10 recommend”
“In the past we have been members at two of the largest credit unions in Austin, Texas, and over the past 20 years, we have had many issues such as unauthorized money withdrawals from our account, credit card charge mistakes, and poor customer service. Star of Texas Credit Union isn't perfect, but in my opinion, they are much better than the larger institutions.”
“I had a great experience with Dallas! I came in wanting to get an atm card for my savings account and he encouraged me to open a checking account that didn’t require a direct deposit. I was so excited. The process took about 15 minutes and I got my new card and account linked to my savings account. Very appreciative of his time and service!”
“Jeremy was extremely helpful in setting up a new account. We already had another account with the bank but he took the time to explain our options and walk us through the paperwork. A truly outstanding experience!”
“Regional loan Business and customer service very helpful and support. Customer service is help me twice. I love it and thank you so much for helping me when I need help for the loan.”
“Over the past few months, we have financed two automobile purchases through Amplify. Their online application was simple, and they worked with us multiple times when we changed our minds throughout the process. In the end, they were able to quickly and efficiently close with the dealerships. Very professional and responsive team - will definitely do business with them again!”
“When I walked in, Eddy greeted me and got up and walked to the teller desk even though two other employees where there taking care of customers and I was NEXT in line. Talk about service! Then we went to her desk and opened my new account. This is a Texas based bank indeed. Plenty of parking. Coffee. Etc.”
“I love doing my business with the oak Hill branch. The ladies are outstanding and very helpful. Every time I go to handle my business I would recommend members to go to that Branch anytime to fulfill all your banking needs. Kudos and great respect to the employees at the oak Hill branch”
“I had an excellent experience visiting Regions Bank! Jaron was absolutely outstanding professional, attentive, and genuinely dedicated to helping me with all my needs. He made the entire process smooth and stress-free. It’s rare to find someone who delivers such exceptional customer service. Thank you, Jaron, for going above and beyond!”
“I had to make some changes on my account, so I visited this branch in South Austin. I called ahead in case I needed an appointment, and they encouraged me to come on in and they'd take care of me.
I was immediately welcomed by the manager upon my arrival, offered something to drink, and he assigned Garrett to help me. Garrett was kind, professional, thorough, answered all my questions, and was able to guide me in the steps I needed to take.
This branch is very nice, beautifully landscaped outside and pleasantly decorated inside. The people are great and every time I have come here I have left a happy customer. Highly recommended.”
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“Communication was key! Every step of the way was communicated with me via digital and voice and with the realtor. You made the process seamless for me convenient for me and I am very grateful thank you John and Amanda!!”