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“I have been a member of PECU for 30+ years. The employees here and at the branch locations treat me like family. Transactions are easy and communication is professional and always courteous. I am grateful to have a bank that takes care of its customers and is willing to work with you and for you. I worked with Katy today and she was very helpful and kind. Thank you PECU!”
“the man that has always helped me since I opebed this account has gone above and beyond to help me kenny c at this branch deserve a raise or promotion.always friendly and courteous”
“Each time I go into the PECU branch on 42nd street the service, expertise and helpfulness have been wonderful. I’m happy to have been banking with PECU for over 40 years.”
“Opened an account today at Woodforest and Jana had helped me out. She's a Gm and absolutely great, I had no problems with getting my account started and she answered all questions I had. I would absolutely recommend to bank here. Can't wait to get my check ? 10 stars”
“I went inside the branch this morning not knowing what to expect. I was greeted with smiles and laughter. The four ladies that were there are the most wonderful and welcoming individuals I've met. Thank you ladies for helping me out this morning.”
“Paris is phenomenal, patient, and thorough. Her attention to detail and customer service show that she cares about the clients and the company. Checks and balance!”
8:30AM - 5:30PM
8762D Research Blvd, Austin
Banks
“The women who work there are always very polite. I got busy with Christmas and lost all track of the days and totally missed my due date and when they called to remind me they were so sweet and understanding. Even when I went in all the ladies there greated me with smiles. Just love there attitude I would definitely recommend this to anyone that might be tight on money. Thank you ladies job well done.”
“I had the best experience with Juanita there at the bank. I went in to close my account since my circumstances were unfortunate and as I started to explain to her what was going on she proactively got me approved for a loyalty line of credit which in return I didn’t have to end my relationship with them helped me to relieve some stress that I was dealing with. Thank you so much Juanita!!”
“I needed to know about some low interest options for short to medium term lending for my business and their banker Brynner was really helpful in explaining to me which products might be a good fit. Once I decided on a product, he sent me a link and the application was able to be done entirely online. The process was really simple and quick. I don't even do my regular banking with Southside Bank and they were super happy to help me. Thanks Brynner!”
“Haley was amazing! She was informative and very thorough. I couldn't have asked for a better experience. She was an absolute pleasure to work with. So happy to have found a group who really cares.”
“This branch inside Walmart on IH35 is the absolute best place if I could give 10 stars I would the gentleman helped me get my money orders together for my new apartment I went back and forth with my apartment complex getting several money orders but they were so helpful and it really made my day I absolutely love this place and I highly recommend them to anyone looking for a new bank or in the market for a forever bank because this place is top notch”
9AM - 6PM
5017 W US Hwy 290 Service Rd, Austin
Banks
“Bernard is a rockstar, him and many other Woodforest associates are the reason why I can’t imagine working with any other bank. Thank you for the great customer service and friendliness while helping me!”
9AM - 4PM
4008 Medical Pkwy, Austin
Banks
“Carrie and team were excellent and made the entire process smooth, personal and even enjoyable. Super detail-oriented and upfront about everything, it was great working with this crew.”
“Authorized Credit Systems helped me save on everything a small business owner can think of. Transactions, balance transfers, and more. Great family run business that will support your local business.”
“Right people working on right place i have came many times they are always give us good service with big smile ALISON and MAGGIE and other staff too always friendly
Thank you really appreciate ?”
“Had to wait a bit while they finished up with another customer. But they have excellent friendly service and offered water while waiting. Manager knows what he's doing.”
9AM - 5PM
7820 Burnet Rd, Austin
Banks
“Excellent customer service! DeAnne was a tremendous help to me, taking her time to find a solution and staying with me on the phone while I navigated our phone providers website. Ultimately what seemed to vex me for weeks was now resolved with a 10 min call. Thank you for making my day! You deserve a big high-five!”
9AM - 5PM
1011 San Jacinto Blvd STE 500, Austin
Banks
“A Transformation Experience with Brian K. Marshall
Mr. Marshall, the Chief Program Officer at BCL, was truly amazing throughout my entrepreneurial program. He worked tirelessly to ensure we have the coaching, guidance, and education we need to grow and thrive. Brian asked the tough questions that made me think about my business on a deeper level. His financial analysis was incredibly insightful, and he provided actionable next steps that I could implement right away.
I am grateful for his support, expertise, and dedication. If you’re an entrepreneur looking for real growth, Brian is exactly the kind of mento you want in your corner.”
9AM - 5:30PM
1718 Lavaca St, Austin
Banks
“Uziel Salas is the greatest of all time. He is super helpful and got me taken care of with opening a new account and transferring my balance from my old account to the new one. 10/10 recommend”
“In the past we have been members at two of the largest credit unions in Austin, Texas, and over the past 20 years, we have had many issues such as unauthorized money withdrawals from our account, credit card charge mistakes, and poor customer service. Star of Texas Credit Union isn't perfect, but in my opinion, they are much better than the larger institutions.”
“I had a great experience with Dallas! I came in wanting to get an atm card for my savings account and he encouraged me to open a checking account that didn’t require a direct deposit. I was so excited. The process took about 15 minutes and I got my new card and account linked to my savings account. Very appreciative of his time and service!”
9AM - 5PM
5925 Steiner Ranch Blvd, Austin
Banks
“Jeremy was extremely helpful in setting up a new account. We already had another account with the bank but he took the time to explain our options and walk us through the paperwork. A truly outstanding experience!”
9AM - 5PM
2702 Bee Cave Rd, Austin
Banks
“Seriously the sweetest and most helpful staff. Yariela was so helpful to me and really took care of me with a big investment. Gave me a huge piece of mind. Manny was also wonderful and helpful with me depositing a check.”
8:30AM - 5:30PM
8868 Research Blvd Suite 705, Austin
Banks
“Regional loan Business and customer service very helpful and support. Customer service is help me twice. I love it and thank you so much for helping me when I need help for the loan.”
“Over the past few months, we have financed two automobile purchases through Amplify. Their online application was simple, and they worked with us multiple times when we changed our minds throughout the process. In the end, they were able to quickly and efficiently close with the dealerships. Very professional and responsive team - will definitely do business with them again!”
“Extremely professional, the team is absolutely well trained and kind. I'm surprised, you can't compare with other big banks, they won't have a chance to offer the same customer service experience. 100/100”
7AM - 6PM
5838 W US Hwy 290 Service Rd, Austin
Banks
“I love doing my business with the oak Hill branch. The ladies are outstanding and very helpful. Every time I go to handle my business I would recommend members to go to that Branch anytime to fulfill all your banking needs. Kudos and great respect to the employees at the oak Hill branch”
“I have been Charles Schwab customer for a long time and always had a great experience with their customer service!This time I had to deposit a large check and was running a little late leaving work. This branch was closing doors at 5:00 PM and I showed up 10 min before that. There were no customers and door was locked already. As my last resort I knocked on the door and was pleasantly surprised when the branch manager came out, opened the door and gladly helped me to deposit my check!Thank you Charles Schwab!”
“I've worked with Tracy St Pierre on many mortgages over the years and highly recommend her if you are purchasing a home. Tracy is fantastic to work with from her communication, to providing all the options with the pros and cons of each, always finding a great solution and ensuring everything is done so that you can close on time with no surprises. She goes out of her way to assist her clients, she just worked with my daughter on her first home loan and exceeded our expectations with a great rate and her consistently great service. If you need a mortgage, call Tracy!”
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“The weekly updates and, if needed, other updates were so helpful in helping me with the closing process. They were always available to talk and answer my questions. When a big problem came up, we were able to talk it out and still make things work, which my buyer was thrilled about. This made my job so much easier! I enjoyed working with them.”