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December 2023 by Fred Abounader
Worst banking experience ever. People there think they are doing you a favor after making you sit around and wait for no reason.
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December 2023 by Russ t
If your ATM now fixed and able to accept check deposits?It's really weird that I have to ask a bank,,,can I now deposit money?
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November 2023 by Pam S.
Fast service every time. Upbeat attitudes. Yay Kit! Also Duncan. Kit even remembered me when I dropped by.
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September 2023 by Dexter D.
The banker I talked to was supper dismissive and rude. Don't think anyone from this bank will read this or care but I am taking my business to the competition.
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September 2023 by Yazzyy
Yazmin and Monica were both so incredible and fast in addressing my international wire issue. You truly made my day and I can’t thank you enough!!!
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July 2023 by shashank moharana
They keep us waiting more then 30 mins outside of the door. Man it’s too hot outside..
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February 2023 by Austin Anderson
Went here two times waited 3x the time they said it would be and had to leave before getting helped both times… didn’t have any issues with the exact same request at RBFCU down the road… so frustrating.
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February 2023 by m0a0k0s
Come at the middle of the day, there were no queues to wait. Nice manager.
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January 2023 by Alex Vazquez
The absolute worst bank in the country. Locked the door in my face because I arrived at 4:00 on the dot. I had $200,000 I had to deposit TODAY. Since when did they start closing at 4 o’clock? I can’t wait to switch banks, which we’re in the process of doing.
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August 2022 by Eric C.
Other than the teller, who is very nice, I would give this institution in general and this location in particular zero stars if I could. I've banked with them for almost 3 decades, and it just keeps sliding further and further down the toilet. Going in here is routinely almost as one might imagine going into a banking institution in an undeveloped country. Almost always there are three or so "bankers" walking around and one teller doing all the work. Today I had to visit two other financial institutions, one similarly large and one regional, and both of them were simple, easy, professional experiences next to this. The only reason I keep a bank account here is because I've had one here for so long, and that counts for something in financial terms. Enter at your own risk.
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August 2022 by Tristan Sauvageau
SEVERELY understaffed. I wish that even expressed adequately the situation at this location. 1 teller for a line of 6-12 people. The managers walk around with tablets doing nothing. Their phones go unanswered which is irritating when you just want to know if there’s a notary available or not. STAY AWAY FROM THIS LOCATION.
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May 2022 by bryangamerman37
Long waits every time, 3 to 4 people working on loans and other services but only one to hand teller and any business that you may have once you have an account
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April 2022 by InlandEmpire
Kit Camarata is the best personal banker in all of Austin! Attentive to detail, prompt, amazing! Thank you so much for making my day!!!!!
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January 2022 by Burton-Larocca
The worst banking experience I have ever experienced. Unfortunately, this matches my experience at other locations. Will never use BOA again. Ever. Lies from tellers and customer service and people don't want to help you do what you need to do.Run to literally any other bank.
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November 2021 by Brian H.
Always one cashier??? Long lines and wait. Please take care of your customers. Lines would be even longer if it was not for all the people getting sick of waiting and leaving.
