Bank of America (Drive-thru ATM) offers convenient banking services with a strong focus on customer support. Customers appreciate the accessibility of the bank’s branches and the ease of use of their app and website, which are often rated as among the best compared to other banks. Many clients have had positive experiences when visiting the branch for various transactions, such as getting a cashier's check or large transfers, describing the staff as friendly, accommodating, and professional. The bank's staff, including personal bankers and representatives, are recognized for their attentiveness and helpfulness. Notable employees have been praised for their speed, knowledge, and willingness to assist with issues like international wire transfers and correcting mistakes. Customers also value the ability to make appointments with bankers, which helps avoid long wait times on the phone. Overall, even those who are not big fans of major banks find Bank of America to be a reliable and helpful institution that provides good customer service and accessible banking options. The positive interactions with staff and the quality of digital tools make it a preferred choice for many clients.
I needed a $10 check from my checking for a government document. If you have an account with BofA and you would like a check printed with your checking account number and name on it this is not a service they offer. To make a cashier's check or money order the charge is $15. They advised going to HEB because it is .99¢.
January 2026
My wife and I worked with Quincy earlier today to get our account information updated and he was extremely helpful! He also provided us with contact information for one of their special advisors to discuss other options for how we can earn more interest on our savings. Overall great experience with banking at this location!
December 2025
Angel was very patient and helpful throughout the process.
