Bank of America (with Drive-thru ATM) is a welcoming and efficient banking institution. The staff, including Brandon, Nazma, Gina, and Jeffrey Carrillo, are described as knowledgeable, professional, and helpful in assisting customers with various banking services, such as updating Social Security numbers, applying for credit cards, and obtaining cashier's checks. The business is taking proactive steps to enhance cleaning procedures and follow local restrictions to ensure the safety of its clients during the current circumstances. Customers have praised the bank's respectful and friendly environment, as well as the availability of a clean and nice restroom. Despite its imposing appearance, the bank is described as the opposite of intimidating, with a focus on providing a positive customer experience.
Mixed Customer service experience First time, young man was came across and helped immediately and was very kind. Today, older lady at front desk was rude and didn't give us the right number...came running out to give us the correct one. You never know what to expect. And, there was a cockroach on the floor.
March 2025
Ankita k. Has fix all the issues I was suffering from long time in just one meeting , she is awesome & amazing . Having such type of personality in the institution is blissful and great .
November 2024
Mr. Angella Karegeya completed my transactions quickly and with elegance. I’m really grateful!!
